[Resolved]  Dell Laptops — Service center refused to repair laptop which is under warranty period

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, This is Ankit Malik, i purchased my Dell Inspiron 3520 on November 9th 2012 from Dell Showroom which is at Nehru Place, New Delhi, Unfortunately I met with an accident and my laptop had some damages which I guess are supposed to be covered in an accidental warranty. My laptop is still under the accidental warranty period till November 9th 2013. Regarding this issue I visited my nearest Dell service center on August 26th 2013 which is at J-29, Gautam Budh Nagar, Sector 18 Noida, Noida, - 201301. The representative at Dell service center asked me to pay 18k to get my laptop repair and when I said that it’s still under warranty period then he kept blaming me that I have myself damaged my laptop. Hence i am really unsatisfied with the customer service at Dell, so with this post I want the concern authority to look after my issue and please get back to me as earliest possible. Thanking You Yours Sincerely Ankit Malik Contact no. - [protected]/[protected] Email: - [protected]@gmail.com