[Resolved]  Dell Pvt. Ltd. / Dell Studio 1413 Leaptop — Regarding the faulty & very poor supply of Leaptop from DELL Company

Sir,
I (Narinder Sinder) have ordered a piece of leaptop from dell pvt. ltd.
dated on 24.04.09. I have already deposited full payment but still
after passing almost three months i have not recieved my laptop from
your company. The full details about your very poor service from the
begning of the first day:-
1. I have ordered a piece of leaptop from your dated on 24.04.09
through Kauli Koshi Bahatacharjee (Extension no. 6388). Before sending
the demand draft of Rs. 45300/, kali was continuously contact me but
as i deposited all the regarding money even a single time he do not
contact with me further. This was worst one to me.
2. After making a lot of efforts i have recieved a faulty laptop from
your company on 4.5.2009. There no display on the screen of laptop.
This is second worst experience with your company.
3. Regarding faulty laptop i have contacted to kali bhatcharjee and
he promimissed to me that your laptop will be replaced with new one
within 15-20 days. After waiting 15-20 days, i again contacted to kali
and asked to give the feedback to company about the service and about
kali's dealing to the customers. he warned me to late supply of my
laptop and it will not good for me for further time being.
4. Then again I contacted to Kali, he talked me to sales manager
Kartik (Extesion No. 8634). He told me that i will got my laptop after
one week after collecting my falty laptop. My laptop was collected on
13th June but stiil i did not get my laptop. When i tried to contact
to Kali and Kartik, they put their phone on voice mail box. Many time
i mail to these persons. But they will not give any response to me.
5. After trying the phone many times, i have contacted to them they
talk to me to technical spports and gives me wrong information that
you will got your laptop in two or three days and laptop has been
already sent from the company through corrier.

I have give the full details about my problem. You can think about my
position and problem to me. I have mentally as well as finacially
tortured by company .
Now i want compensation for this.

--
Narinder Kumar
Lecturer,
Department of Physics,
Haryana College of Technology & Mgmt,
Kaithal-136027 (Hr.)
E-mail: [protected]@gmail.com
contact: [protected]