[Resolved]  Dell Studio 14 — DELL Studio 14 (Kay Kay overseas corporation selling second hand laptop instead new) @ CROMA Mulund

Sir/ Madam

As mentioned, I had purchased this laptop on 3rd Oct 09, and as per Dell website the waranty starts from 29th Sep 09 [ Service Tag no. 2MZP3BS]. Also during my interaction with Dell call centre, I understand that there was a complaint registered on 7th Sep 09 for faulty DVD writer.

This comes as a surprise to me and I shall humbly request Kay Kay Overseas Corporation (Sol 365)/ Croma, Mulund / Dell to clarify the same. Was this a used piece which the dealer has resold again to me. If not how come the registeration was done on 29th Sep 09 and complaint lodged on 7th Sept 09 against my purchase on 3rd Oct 09.

Shall request your prompt reply on the same.

Pls anybody guide me on above matter. What to do?

Pradeep Shirke