[Resolved]  Dell Vostro 1510 Laptop — Poor after sales services

The above laptop was purchased under DGS & D rate contract with the Railway. The system has been delivered through local agent at Bilaspur, Chattisgarh.
The agent does not know ABC of laptops. He has been made the contact person for after sales support.
Even after contacting the supplies head office at Delhi , the things have not improved. The norton antivirus loaded does not get updated. The government should delist this item from DGS & D contract.
HOPE THE DELL GUYS ARE WATCHING AND LISTENING.

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