[Resolved]  Dewan Housing Finance Ltd — Loan not Started due to Mortgage Letter

Address:

South Delhi, Delhi

To,
District Forum – South Dated ……………..
C-22 & 23,
Udyog Sadan,
Qutub Institutional Area
Behind Qutub Hotel
Mehrauli, Delhi


Subject: Loan not started due to mortgage letter from Dewan Housing Finance Ltd



Dear Sir,

I Rajesh Bhardwaj son of Shri K P Bhardwaj R/O House no 68, Uprahi Mohalla, Near Mata Chowk, Mahipalpur, Delhi - 110037,

1. That a loan of Rs. 509400/- was sanctioned in the name of me by bank under the Housing Loan Scheme provided by Dewan Housing Finance Ltd bank in the month of April 2009.

2. That time bank was held my 15000/- due to mortgage letter which is release from Ghaziabad Development Authority (GDA) and gave me 490000/- only on the time of house document registration (Registry).

3. At the time of sanctioning of the loan amount bank promised to charge the interest @ 10.5% per annum.

4. Till date I had already paid the amount of Rs.90737/- till December approximately to bank and after that bank still not deduct my principal amount on my total loan amount, when I confirm from bank they told me your loan was still not started and you are paying only interest of 490000/- and nothing is payable by you to Bank.

5. I am regularly paying my EMI which is 4223/- till September 2010 after that rate of interest is increases in the month of October 2010 which is 10.75 as per the bank, so my EMI is increase which is 4429/-.

6. On that time bank not give me a single message, notice or information regarding this due to that my EMI cheque is bounce and bank charge me 250/-. Still bank asking me that amount and this issue is still pending.

7. But in the month of May 2009 when rate of interest is decreases bank charge me the same amount of EMI which is 4223/-.



8. Now they requested LETTER O[censored]NDERTAKING -CUM-INDEMNITY in their required format which was faxed (see attached) from my Bank on Rs.100 stamp paper. When I asked what is this document and why it is required and why the same was not asked in the initial stage before when i registered Document in the Ghaziabad Development Authority, They told it is required now to release the amount of 15000/- and will start your loan after that.(its all verbal conversation)

9. I Requesting several time regarding my singed documents, but still I have not received any document from bank side. I am regularly concern with Mr. P S Parihar (Sector 15, Vasundhara, Ghaziabad).Mobile no [protected].but still I have not received any positive response from him.

10. I again and again asked if any further clarification are required but the answer was no. I asked to bank if they can send me an email or hard copies of my signed document but the same was not sent and instead they told me to note down via telephonic conversation.

Thus, I would request you to take quick action on them as there telephone & mobile numbers are still working. Also let me know the procedure to log complaint against this firm. It would be grateful of you if I can assist me to get back my money along with whatever expenses & pain I have borne for finalizing this Housing Loan case.


Looking forward for your quick action.


Copy kept for record.




Yours faithfully



Rajesh Bhardwaj
Phone :[protected] Ext. 653
Mobile [protected] / [protected]