[Resolved]  DHFL — Increase home loan interest rate

Hi All,

This is Sandeep from Hyderabad. I have taken loan from DHFL(Loan account No: 5963) Himayath Nagar Branch 2 years back. In January 2011 I was thinking of transferring my loan to other bank due to poor customer service and higher interest rates forcibly charged to customers. I asked for pre-closure certificate and surprisingly saw my interest rate is 13%. When I asked when was it changed, they recklessly said they sent a message on mobile but I never go it. I lost my temper but couldn't do anything. Not only this they have also mentioned 3% for pre-closure in the pre-closure certificate which is against RBI guidelines and I got that confirmed from Union Bank of India Asst. General Manager.

A week back one of their executive called me and said that there was some outstanding loan amount and I need to pay it immediately. Then I asked, How can there be any outstanding amount when I an paying all my EMI on time. They said your loan interest is increased recently. This time I was bowled and asked when, they said they increased three time from Jan and you loan interest is now14.5% and they will also levy more 0.5% from August 2011 as RBI has increased retail lending rates.

People should not let this corporates frauds loot all our money and these kind of banks has to be shut and employees put behind bars.