[Resolved]  DishTV — Cheating with the customers of DISH TV by DISH TV

Address:Gujarat

Dear Sir,
I am the customer of DISH TV since long. MY name is Dinesh Sharma and my
VC
number is [protected]. I would like to draw you kind attention is that DISH TV is misleading
the
customer and getting huge amount by charging subscription for HD chls.
DISH TV is broadcasting HD chls from Chl number 1 to 99 as HD chls.
Dishtv
just put HD word in the chl EPG list, the broadcast is simply SD.
Only few following chls are HD chls from the list of Chls from 1 to 100.
The list of HD chls is
1. colours
2. Sony which was in SD till this month now from this month it is HDd
3. Travel XP
4. Discovery World
5.Net GEO
6. Net GEO Wild
7. NGC Adventure
8. CNBC Prime
9. Sony SIX and
10. M Tune
Dish TV claim in thier promo that they provide more than 45 HD chls and
according to that they charge subscription from the customers. I am
sorry
to say that even the chls being broadcasting by Z TV such as Z TV,Z
Cinema,Z Prime, Z classics and other under bran name Zee are SD and they
are charging for HD.
Respected sir,Pl look in the matter and save the customer for being
cheating by DISHTV.
They provide only 10 (Ten) chls as HD and charging for more than 45
Chls.
Also i would like to draw your kind attention that, they are charging Rs
560 /pm for 40 + HD and 275 + SD chl.
Till 4th June LIFE OK was the part of SUPER HD Royal pck and suddenly
without offering any other chls , they removed LIFE OK and put this chl
under ala-carte,they neither reduced price of the pack nor offered
others
chl,means keeping same price of the pack the added burden on the
customer
to purchase ala-carte for LIFE OK----One more cheating.
In past also they dis same thing when India was playing in India and
only
NEO was broadcasting Live, they removed the NEO pack from Royal HD pack
w/o
offering for neither price cut nor replacing NEO pack with other.
Sir, pl look in the matter and pl prevent the right of the customer.
Waiting quick response pl.....................
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Aug 13, 2020
Complaint marked as Resolved 
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Dish TV — Dish TV Cheating HD Customers

Hi

I pay for the HD pack and I am not able to see the Current India VS England Series in HD, Even though it is Available on Tata Sky and Videocon, they have terrible channels like ZEE TV and Colors in HD but not what is watchable on television, When I call the customer service all the guys know is that it is not available and they have no info when it will be available, if they want thier customers to move to tata sky or some one else then it's fine else they shld make few changes in your customer service.seems like it was a big mistake to get services from DISH TV rather than from TATAsky or Airtel.

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