[Resolved]  DishTV & Paytm — Dish tv recharge through http:/m.Dishtv.In

Address:

Ambala, Haryana

I recharged my dishtv dth vide VC num : [protected] on 18-jun-2011 for rs. 450 through my credit card of standard chartered bank ending with 9593.

I opened the dishtv I.E. Dishtv.In on my mobile and it redirected to http:/M.Dishtv.In

I entered my VC num recharge amount and all the other details and then I was taken to the paytm gateway and from there I used the option of credit card to make the payment. I got the confirmation that the recharge is done and following details were shown on the confirmation page :

app name : one97web
txn identifier : 1223721
app trans ID : r0197wp1165186
app user : [protected]
bank trans ID : t78211

but till date i.e.11-jul-2011 the recharge amount has not been credited to my dishtv account and when I contacted dishtv customer care for about 10 times and writing around 5 emails to them along with the screenshots of my credit card statement, the reply I got from them is that the transaction does not belong to dishtv as in the credit card statement its showing in the name of designer jeans - paytm noida.

Seeing this I contacted paytm customer care through email and even after writing about 5 emails to them I am not getting any response..

Attached is the screenshot of my credit card statement which serves as a Proof that the Transaction was made...