[Resolved]  Domino's Pizza — poor pizza

Address:South West Delhi, Delhi

i had ordered for a pizza from dominos, details are attached below.

I have had a forgettable experience with this order. The order firstly was late and the pizzas are nothing what dominos are. I have attached the photos of the pizzas, please have a look and let me know if these pizzas are presentable and meet the expectations of a dominos chain.

1. The shape was not round, and poorly presented.
2. The topping and the sauce was not even.
3. The topping was too less and the cheese was very less.
4. The outsides of the pizza was too dry and without sauce and too broad.
5. The pizza was not properly cut. Infact not even cut, it can be seen in the photo.

I can go on. It was a miserable experience. This is the last time i am ordering for a pizza from dominos. My experience with pizza hut for a similar pizza is far better. Please check and ensure you live upto to your standards. If i was dining at the restaurant i would not have accepted the pizzas, or paid for it..



Cdr niladri bose
[protected]@gmail.com, [protected]


DETAILS OF THE ORDER:-

Hi NILADRI BOSE,

Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference.
________________________________________
Dominos Store Address
Dwarka, Shop No. G1 & G2 , Plot No.8,ground Floor, Krishna Tower,sec-12,dwarka,new Delhi - 110075 Ph.no.[protected]/ 28081779 & 28081782, [protected]
Customer Name :
NILADRI BOSE Customer Address :
B 404 PRAKRATI APPARTMENTS DWARKA SECTOR 6 DWARKA NEW DELHI INDIA
Order Number :
422 Time of Order :
1/14/2012 7:48:25 PM Final Total : 450 Payment Type : cash Trace No. : cash-446791
________________________________________
Choco Lava Cake[Qty-2]- Rs. 120
Non Veg Doubles[Qty-1] Crust : Classic Hand Tossed Size : Regular (serves 1) Rs. 280
________________________________________
Net Price : Rs. 400 Taxes : Rs. 50.00 Total Price : Rs. 450.00
________________________________________
+4 photos
Was this information helpful?
No (0)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

yucks its not Edible even ... this was not expected frm dominos
Refer to my previous complaint on poor quality of pizzas, I was very pleasantly surprised at DOMINOS response. Dominos response to my complaint was very prompt and good. Like the way it should be from a joint like them. The pizzas that they offered today free were outstanding. I cannot ask for anything more. U have restored my faith in your establishment. Thank you very much.

However it should not have happened in the first place. But shi*t happens. It is understandable. But there should be checks to ensure it does not happen again. Thanks again for the wonderful response and making it up to me and my family.

Cdr Niladri Bose
Pathetic.

online ordering payment made , order didnt get placed

i have used SBI Internet banking to pay for online ordering, though the payment(Rs 452) was successful (transaction ref no IG00NWUKI5), order was not placed. Calling customer care number for Dominoes also didn't help.

Not delivered

Order No - 347. Not delivered. Dominos has been showing a pathetic behavior in delivering the order. Called the restaurant multiple times but no one answered. Money not refunded.

pizza was not proper

i had ordered a pizza in dominazz Thane panchpakhad the pizza was so tasteless that we had to through it in dustbin n had called in dominaz they didnt entertained my complain Ismail [protected]
Hello way to online order provide papsi botel but in dominos off line oder botel not provide only Pepsi in disposal class 3rd quality process and. Amount show high 65 to 70 ruper charge disposal machine Pepsi Deepak Singh [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6565
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information