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[Resolved]  DTC — Delhi-Jammu Volvo booking

Hi,

I have been residing in Delhi for the past 3 years. And i had thought that DTC services were the best in business. But, what i didn't know was that actually it is one of the worst services in India, grossly engulfed in corruption. I will give you the reason for this. On the night of 22nd May, 2008, i had to go to Jammu with my sister as she had an exam in Jammu the very next day. When i reached ISBT Kashmere Gate at around 9:00 in the night, i saw a Delhi-Katra volvo of DTC. So, i went to the ticket counter no 12 and asked for 2 tickets. The DTC person who was giving the tickets told me that the volvo was full and no seats were available. At the same time, a person who was standing by the counter (probably not from DTC staff) came to me and said that he could arrange the tickets for Rs 1150/- each. I dismissed him and went searching for some other bus. When i returned back after some time, what i saw was that the same person who was issuing tickets earlier and had told me that no tickets were available, was issuing tickets for the same volvo. When i confronted him, he again made the same excuse. Then i realised that something was wrong. So i asked him about who was the DTC incharge present there, so that i could lodge the complaint. But to my horrer, when i went to the person who was supposed to be the incharge over there, told me there was nothing wrong in it. And why are you not buying the tickets from that agent. I was totally shocked. Delhi dream was over for me at that very moment. When i told them that i will make a formal complaint to the authorities concerned, they just laughed it off and said nothing would happen to them. As i had to leave early and as there was no other good comfortable bus available, i decided to take a private one as we were getting late. Due to all this we could not reach Jammu in time and my sister had to miss her exam. If this is the service one gets in the national capital of a growing super power or as some fools call it 'Hamaari dilli', then i am really sorry to say that Delhi is nothing more than a city of thugs, robbers and inhuman people. I am not saying that you compensate me or anything. What i am trying to say here is that by taking prompt action against such people who are hell bent on making delhi a living hell, you can give delhi a new lease of life. It was very clear to me that the DTC people present over there were hand in glove with the private bus operaters. I can also give you the volvo bus number which was due to leave for Katra that night. Now its up to you that whether you are able to stop this growing racket or not. At least, i had not expected this from DTC. But now i will definitely make sure that next time i never take to DTC.

Bus number : DL 1PC 0788
Complaint marked as Resolved Aug 14, 2020
Complaint comments  15 CommentsShareTweet

Comments

Dear Sir,

Today on date 03-June-2008 an unbearable incident happen with me in DTC bus no DL-1P A-7750/01, that be very shameful .While I was catch bus at 6:30 AM, I asked conductor to cut my ticket to chakkerpur, I had paid full money but uts gives me ticket only to Lado Saraya . The matter was not for money, the matter is that he was started abusing me . He gave sexually and paternally abuse to me that be intolerable. Moreover DTC claming safe journey.
Are during DTC employee training session everybody of DTC have to teach such type of sexual abuse. It be very shameful matter while some female passenger also traveling with us . Suggest me what should I do even I have to make some sexual abuse during talks to make our self to travel in DTC bus. The Question is how safe I am and my dignity while I choose DTC to travel. Even you want you can contact me on
Prabhat Kumar
Prabhat.[protected]@gmail.com
Dear Sir/Madam,

Not only Am I but also lots of passengers are facing problems from DTC buses. I ride to Medical (Safdurjung) from Anand Vihar ISBT by taking rout No. 543. These DTC Drivers are so much corrupt, they take some money from the Blue Liners and drive slowly behing the Blue Line bus, resultant Blue Liners get all the passengers. Even in the bus stand (ISBT Anand Vihar) DTC drivers do not start LCDs of Green Buses so no one gets to know the rout of the bus and If any one ask from driver they do not tell the passengers about the rout of the bus. and if we ask about the timing than we get reply as "bahut der me chalegi..."
This loss is affecting to both DTC and Passengers.

Hope some one will read this mail and some of the actions would be taken (possibility is very less because ALL (98-99%) ARE CORRUPT).

Thanx
Manvinder
Respected Sir ! I Have different type of complaint, Actually I am daily passenger of Delhi to Faridabad Bus. But There are a lot of problems we are facing from many days. we does not get any bus at Kasmere Gate Bus Terminal at Ring Road at 8:00Am-8:15Am. You can't imagine how a lot of crowds are here and there standing for going office waiting bus daily. But we reach office late mostly 15-17 times. the salary cuts for coming late. boss says it is your daily pretend. So no excuse. u can tell and advise what to do
I think you can provide more buses fix time table for buses so that no body feel trouble to reach office.
For It i & all my friends and others would be appreciate to you for taking action on this matter.
Respected Sir, i m writing you on behalf of my office boy this is to complaint rerarding he's facing problem on daily basis that the conductor taking full money of ticket(Rs.7) bt the conductor is not allowed him to sit coz conductor was saying that only who can sit who'll pay 10Rs. How Shame full is this for our Transport System...and in evening time(between 8 to 10PM) there is no DTC bus at Nehru Place(764). and these conductors are very cheap they took money(Rs.20-50) from Blue Line Busses to delay. He is very poor man he cant afford auto and Cab.Today he was telling me that Madam m suffering from These DTC busses thats the reason i cant reached office on time.just look into this matter we all are very greatfull to you.
sir,
namaskar !

jab hum delhi se bareilly jane ke lia anad vihar bus terminal per gaye to baha per hume toilet & shoichalya ke liya 15 Rs. each time ke dene pade. kyonki hume familly ke sath baha per 3 hour bitana pada tha.
mera anurodh hai ki aisee loot bina adhikareenyo ke sahyog ke nahi hoti. agar aap sahi hai to is complaint ko sahi jagah pahuncha dena.
dhanybad.
Today on date 04-Sept-2008 an sorrow incident happened with me in DTC bus no 5511 Route No. 301, While I was catch bus at 9:30 AM, I asked conductor to cut my ticket to IG Stadium from Madar Dairy, I had paid full money but its gives me a fake ticket. when i reached IG stadium some inspectors captured me, demand of Rs. 100/-, i convinced those people but they don't listen my talk and driver derived the Bus. People told me that You will be arrested by Police and take my Office Identity Card.

I want to know that when i got a ticket from DTC, what am I check in Ticket its True or False...Plz Help me...
Non availability of buses
Sub: Complaint of not availability of BUSES on 47(6:00 PM to 8:00 PM)


For the daily in the evening time there is not bus available in the evening time, from Okhla to Inder puri.
I came to know due to the okhla bus depot's shutdown...there is a problem of buses...

If this preplanned DTC senior members should have arranged the alternate buses for this 47(evening).
All commuters has to wait for more than 2 hour than after 6:00 PM buses starts...


Please let us know how many days it will take the resolve this bus problem?



R.B. Rai
[protected]
sir for all this i will say only that this could happen only in india I ALSO FACE SAME PROBLEM BUT IN THE INDIAN RAILWAY WHILE GOING TO LDH FROM DELHI BY SHATABDI ON 10/02/2009IN THE EVENING AFTER REACHING TO TATKAL COUNTER CURRENT RESERVATION ON BOTH SIDE OF STATION BEFORE 04:00 PM NO ONE IS GIVING THE TICKET THEY ARE ASKING THAT THERE IS NO TICKET AVAILABLE AT THAT TIME BUT THE AGENT IS ASKING THAT HE WILL ARRANGE THE TICKET BUT ON THE COST OF 750 I REFUSE HIM AND DECIDED TO GO WITH THE TT SETTING I SHOCKED AT THAT TIME WHEN I SAW THE CHART THAT NEAR ABOUT 20 SEATS ARE VACCANT IN THE COACH C2, C5, C7, C8 AT THAT TIME I GIVE RS 500 TO THE TT AND ENJOY MY TRIP WITH FULL JOY INSTEAD OF MISSING THE TRAIN
i m staying in delhi & working in gurgaon butevery day we have to suffer ... becouse some time there is no bus service
hi i am jaswant from delhi i need a job d t c ticket cheker i am apli to this thanks to mail me sir plz mail again me i am coming 3 june on right time to enterview thanks




place name
delhi jaswant peter
I want to book a reservation ticket to jammu from Mumbai in the month of 18.11.09 . Name of the Train is Jammu Tavi ( Swaraj Exp, ) When ishould hv. book the ticket, pl. confirm
NEVER TRAVEL IN PRIVATE TOURIST BUS
I came back from KATRA to DELHI on 03.04.2010 Bus No.-DL 1P C-6100
I have booked 5 seats and He alloted me last row for 5 seats. After passing few Distance Saale Driver Na
two Passenger ko Bus main bithaya or Ek ko mere row main adjust karne laga humare mana karne ke bad bhi vo nahin man main majboor tha kyonki mare saath family thi.
saalon ko bus sath hi jala deta

DTC — INSUFFICIENT RENT

DTC CONDUCTOR - STUPID MANNER COMPLIANTBUS LOW

FLOOR AND MY BUS TICKET NO IS (80235,80234)Route: NEHRU PLACE to DWARKA TIME

between 9.45am to 10.00 Am DATE 10/11/2010Sir, I m not

satisfying the way DTC Conductor behaved. I had taken bus form

DDA Flat stop and I told him to give ticket to Sarvapriya Vihar than

I have taken 5 rupee, ticket but he told me that took 10 rupee ticket, but ticket from that place is 5 rupee, Despite of my several request he still

refusing & I said will registerd your complain, register but he is

saying in a stupid manner”JAHA COMPLAINT KARNI HAI KAR LAY,

MERAY PASS KUCH NAHI HAI” .Sir this is not the way, please take

necessary action, i[censored] can’t than there is no way to making complain

websites or complain register or helping no. –all are

useless.“PLEASE DO JUSTICE FROM YOUR POST”
DTC Drivers & Conductors are very rude, not supportive & uncivilized. Conductor never interested to tell anybody about stand or route behave like ke ahsaan kar rahe hain naukri karke. Always say don't have change & this is happening daily to almost every passenger n many times passenger left their balance but even when minimum ticket was Rs.3 then there were no such problem of change because private bus conductor always used to carry change with them & many times driver don't stop the bus at stand if one or two bus standing on stand the another bus driver always do not stop at behind them & take the bus straight from their sides. When somebody ask at bus stand or in bus to conductor about route or stand they don't react or react very rudely. Conductor sits on seats like he will never leave it & many times sits on both seats. If somebody not able to go to at front gate to get down due to heavy rush conductor hardly tell to driver to open the back door & sometimes passenger got caught in case travel beyond the ticket limit & if somebody's hand or leg got trapped in door due to rush i never seen conductor ask to driver to open the gate.DTC customer care no hardly gets connected if by chance it get connected no strict action is taken against staff. Each & every one who travel by DTC know these kind of problem very well but in govt sec or organization. hardly action taken against staff that's why they are the Dictator but actually they are Public Servant so please wipe out these kind of mentality change your attitude take action against these kind of staff then DTC can improve their slandered just Providing the Luxury or costly buses to public not enough the staff should be trained well mannered & supportive otherwise a handicapped who cannot walk & not able to speak can be a DTC conductor because they never told to passenger & never leave seats for helping the people.

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