[Resolved] DTC — Delhi-Jammu Volvo booking
I have been residing in Delhi for the past 3 years. And i had thought that DTC services were the best in business. But, what i didn't know was that actually it is one of the worst services in India, grossly engulfed in corruption. I will give you the reason for this. On the night of 22nd May, 2008, i had to go to Jammu with my sister as she had an exam in Jammu the very next day. When i reached ISBT Kashmere Gate at around 9:00 in the night, i saw a Delhi-Katra volvo of DTC. So, i went to the ticket counter no 12 and asked for 2 tickets. The DTC person who was giving the tickets told me that the volvo was full and no seats were available. At the same time, a person who was standing by the counter (probably not from DTC staff) came to me and said that he could arrange the tickets for Rs 1150/- each. I dismissed him and went searching for some other bus. When i returned back after some time, what i saw was that the same person who was issuing tickets earlier and had told me that no tickets were available, was issuing tickets for the same volvo. When i confronted him, he again made the same excuse. Then i realised that something was wrong. So i asked him about who was the DTC incharge present there, so that i could lodge the complaint. But to my horrer, when i went to the person who was supposed to be the incharge over there, told me there was nothing wrong in it. And why are you not buying the tickets from that agent. I was totally shocked. Delhi dream was over for me at that very moment. When i told them that i will make a formal complaint to the authorities concerned, they just laughed it off and said nothing would happen to them. As i had to leave early and as there was no other good comfortable bus available, i decided to take a private one as we were getting late. Due to all this we could not reach Jammu in time and my sister had to miss her exam. If this is the service one gets in the national capital of a growing super power or as some fools call it 'Hamaari dilli', then i am really sorry to say that Delhi is nothing more than a city of thugs, robbers and inhuman people. I am not saying that you compensate me or anything. What i am trying to say here is that by taking prompt action against such people who are hell bent on making delhi a living hell, you can give delhi a new lease of life. It was very clear to me that the DTC people present over there were hand in glove with the private bus operaters. I can also give you the volvo bus number which was due to leave for Katra that night. Now its up to you that whether you are able to stop this growing racket or not. At least, i had not expected this from DTC. But now i will definitely make sure that next time i never take to DTC.
Bus number : DL 1PC 0788
Complaint marked as Resolved Aug 14, 2020