[Resolved] Dtdc Courier — Tampred Courier and Lost some Items | |
Dear Sir, I, S Bhargav used services of DTDC for sending a parcel (Weight- 1700 gm) to Hydrabad from Mumbai (POD No - M[protected]. The service was utilized on 24th April 2009. But after one week of sending the courier from your franchise (Renuka Courier Service Mira Road East) the same is not delivered to the given address and after a lot of follow-up with your courier person Mr. Jittu - [protected] And Ms. Pooja we came to know that the courier is sent through some third party Blazeflash Courier ltd. for Delivery in Hydrabad. (New POD No[protected]. But when i checked on sight the courier is dispatched from mumbai on 2nd May 2009. And finally after 12 days of booking the courier reached to the destination. The harassment form DTDC is not ended here, when the person at receiving end opened the courier we found the packaging is tampered and some of the items are missing from the parcel. (List of items attached to the mail in Excel file) This is purely an unethical and unprofessional act by a reputed company like DTDC, also it leaves questions on the reliability and confidentiality of products sent through your courier. The haressment caused by you to me and my family is truly unacceptable and for the same i will file a Police Complaint against your organisation and will also go to media for showing the true face of your service delevery. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
I used services of DTDC for sending a parcel From Ludhiana to Delhi (POD No - Z[protected]. The service was utilized on 5th November 2009.
Most regret to express my views about DTDC that they even dont bother about the customer. They just ignore the customer(Mr Kushwinder Singh Ludhiana [protected]). I had send a Dental Burs by DTDC courrier..( They didnt ask me abt the goods and they just received it from me ) but when it reaches to my Company, the box was tempered and Dental Burs was missing from the Parcel (worth rupees 9000), only they delivered the Letter inside it. This is DTDc.
Now they replying that it is my fault to send Dental Burs not their fault. No you say what can I do?? I will just say that this DTDC corrier is really a cheater for people...
The haressment caused by you to me and my family is truly unacceptable and for the same i will file a Police Complaint against your organisation and will also go to media for showing the true face of your service delevery.