[Resolved]  DTDC Courier & Cargo — Goods stolen in Transit by the cargo company and cheated us

Address:

South West Delhi, Delhi

Hi this is Jahnabi Deka from Guwahati. I recently shifted from Delhi (Dwarka) to Guwahati and booked my luggage through a cargo carrier called DTC Cargo Carrier. They charged me 10,500 Rs for the goods and Rs 1500 for the insurance and then they told me that they will send it to be by truck. After approx 2.5 weeks of the delivery, i came to know that the goods were delivered by train with a mere charge of Rs. 3500. I also have the receipt for this. When I called up the propreitor Mr, Kuldeep for the same he said that the goods were ceased at the road and hence he had to send it to me by train.

Also My Sony Walkman 8GB and Philips Walkman 2 GB, Nikon Digital Camera 4 GB 10.1 MP Resolution and lots of sarees were stolen from a small suitcase.

Also they didnt hand over to me the insurance documents which means they cheated me of the insurance money also.

Please help me because I am unable to do anything against them cause they talk very dirty on the phone.

Please take strict actions against them.

Mr. Kuldeeps Mobile Number is [protected].

Please also let me know what all documents i need to furnish so that I get justice.