[Resolved]  DTDC Courier & Cargo Ltd. — Missing item - Stolen item - Undelivered

Address:Pune, Maharashtra

Consignment no# V10382268

Booked item at Pune Pimpri Branch destined for Bangalore location.

Item weighed 0.495gm at Pune Apex Cargo but at Bangalore Apex Cargo it weighs only 0.040gm

Now tell me who's responsibility is this? Obviously DTDC be it Pune or Bangalore, after all they are Branch of one single company. The Item was worth 2999 a Brand new purchased Pepe Jeans Jacket, and I was delivered with an empty package. This is really not acceptable. I need an immediate action on this. And trust me this is just the starting. I will keep on posting each and everywhere about this unless and until I am not satisfied.

Worst and most unreliable courier service experienced ever.


Call me immediately,
Ayoub Choudhury
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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DTDC — Undelivered on time led to loss of business

Hi,

This is regarding the complaint against the DTDC courier service. I had a bad experience with this courier almost 4 times.

This is regarding the delivery of the Documents that was booked under the Consignment No- V[protected]Express Delivery) which need to delivered on the next day due to emergecy.This is also informed to the person who agreed that will be delivered on next i[censored] book through express delivery. However they didnot delivered on the next day and still in process of delivering it. When the consignee enquired about this, they informed that they cannot delivery the courier since they dont have express delivery and told to collect the docs.

This completly led to the loss of business due to the Negligence of these people. I request take to necessary action against this courier service.

Even I mailed to Dtdc Customer care ..Still no response.

Regards,
Raveendra V

DTDC — Stolen from Consignment

13th Feb 2010, I sent an mp3 player to Kolkata through DTDC, well packed. i used DTDC because it has a tie up with our college. the consignment was taken from our college without any query. 3 days later the consignment reached the destination. the box neatly packed with a LOT of cello-tapes, while when opened the mp3 player and it's external charger neatly stolen. I have launched complaints, I know nothing will work. but I'll try my best to see that such a company does not get away with such acts in a repeated basis. i dont know what else to do hence. if possible suggest all things that can be done to make such service VISIBLE before the consumers.

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