[Resolved]  Dtdc Courier — Accepting non coverage area parcel and claiming to be lost purposely

Address:

Hyderabad, Andhra Pradesh

I had sent a parcel containing a dress material worth Rs. 800 to the following address

CONSIGNMENT NO H68502648

To
Shilpa Mund
B.tech 2nd yr, Room no 223
DRIEMS college
Kotsahi
Tangi
Cuttack
Orissa

on 10 February 2010 and till date the parcel and its status is out of vision.
When enquired at both Cuttack and Hyderabad DTDC offices, firstly they said that the area of delivery is not covered and hence we had to collect the parcel from Cuttack office. however when the recipient went there, to her dismay she found that the parcel is missing and they kept telling to re visit so that they can found it and deliver. Till date , the parcel is undelivered and even after repeated complaints to their concerned authorities, none of the purpose has been solved. Such is a improper professional behaviour at their end and I want to be compensated for the total amount of the parcel .
Also to be noticed that the parcel was misplaced from the Cuttack Office which doubts the integrity of the staff there. Secondly if the area was not covered , parcel should not have been accepted at first place and no information about the same was provided to me while booking for the consignment.

Kindly look into the matter and take necessary actions..
Thank You
SOUMYA SENGUPTA
Ph- + 91- [protected]
Hyderabad