On 14th june an envelope was couriered to a wrong address. when asked for contact number or details of address delivered at, was given a reply of 'Company seal'. No number of dtdc customer care is being received. Rings going but no answer.
on contacting head office delhi, a mobile number of manager given but after first call through he has been cutting calls n not replying back. Was this information helpful? |
My company name is RAIL UDYOG, located at 20/1 Shalimar Road, Howrah- 711103. We are a SSI Unit and a reguler manufacturer and supplier of railway items to all Indian Railways. We are a regular customer of DTDC courier service. We sent some original documents through this courier service (branch: kadamtala, howrah) My Consignment no. was K38642093 Dt.15.01.2010 Addressed to : Dy. CMM/GSD, Southern railway, Perambur, Chennai. The consignement was delivered on 18.01.2010 but not to the addressed department. We asked for the DRS copy from the Kadamtala branch as well as Kolkata Customer care repeatedly but failure till date. As we are unable to trace our original documents, a huge amount of payment is held back by the railway. Please help us to continue our business.