DTDC — DTDC - Courier Services- Courier(B[protected] was not delivered even after 15 days

Address:

Bangalore, Karnataka

Hello,

We sent one courier(DTDC sevices) from B'anglore(RAJAJINAGAR MASTER FRANCHISEE (MF) to Sonepat(Haryana), even after 15 days we did not receive it. Sonepat sevice dept sent it back to B'lore though we personally checked with Sonepat branch(Sector 14) 3-4 times with tracking no B85071301. It was very urgent courier.

We tried calling courier customer service everyday[protected] / 76 / [protected] ,[protected] /[protected] but nobdy responded.
We even tried Sonepat service contact no(Haryana) but nobody responded. Even we sent 3-4 mails to hubmgr.[protected]@dtdc.com,
ops.[protected]@dtdc.com but no reply. We even complained online also but still nobody answerd(Ref no CFD0058480).

Below are my details in case any verification required - [protected]@gmail.com, [protected](Haryana no),[protected]US contact no).

Receiver Address -

Anju Kumari
1569/26 Bhagat singh Colony,
Rohak Road,
Sonepat - Haryana, 131001

Sender Branch address -

RAJAJINAGAR MASTER FRANCHISEE (MF)
NO.61/1 1 N BLOCK SRI SAI KRISHNA COMPLEX
DR.RAJKUMAR ROAD, RAJAJINAGAR, BANGALORE
BANGALORE 560010 (KA)
Phone:[protected] / 76 / [protected]