[Resolved]  DTDC — H11622540 Courier Lost

Hi,
I have sent a return shipment to jabong.com using dtdc courier services. The courier was sent on Dec 24, 2012 from Hyderabad to Gurgaon (AWB No.: H[protected]. Status of the courier is still in transit. The delay has caused me a loss of Rs. 900.
The worst part is their customer care services. I called their Hyderabad customer care services approximately ten times and have dropped 3 mails to them. The girl responding to the call behaves as if she is talking to her ex-boyfriend. She refuse to register my complaint. Thanks to Gurgaon representative that they atleast registered my complaint. But still no help with it. Please have a look into the matter. And do let me know how to proceed further in this case.

Thanks & Regards,
Saurabh Sinha
Ph- [protected]
email: [protected]@gmail.com
Courier Tracking ID: H11622540
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Aug 13, 2020
Complaint marked as Resolved 
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