Address: | Mumbai Suburban, Maharashtra |
Hi
I had purchased a sofa (3 and 2 seater) worth a lakh rupees from Durian considering it as a branded company.
The sofa skin started peeling off in 2 months time and after complaints Durian never responded. We have been trying to follow up regularly but we are not getting any response.
This is the worst type of service we got from a Branded compant and we are not sure what to do .
Thanks Was this information helpful? |
Had purchased their Bed and Sofa and horribly during installation itself the wood started breaking from corners.
Drawer of Wardrobe broke and came out. Since this shameless people claim warranty of 5 years, had called them several times but was treated like an alien.
Luckily once a person assured of visit by their carpenter, who never came. Have lost complete hope in this company but still believe that some day they might change the system and revert to customer being loyal on the brand name.
Any senior officials of Durian who cares to know true feedback from their customer, call the undersigned.
Sandeep Reddy
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