Address: | East Delhi, Delhi |
I bought a sofa for Rs.10500 from Durian Noida Showroom in 2009. Company provides 5 year warranty on the product. And my product has started to tear within 2-3 years of purchase. I have launched a complaint for same and now company is asking me for Rs.8000(transportation extra) to repair it which i find is not the suitable amount for a product. Kindly refer to this problem. Was this information helpful? |
Had purchased their Bed and Sofa and horribly during installation itself the wood started breaking from corners.
Drawer of Wardrobe broke and came out. Since this shameless people claim warranty of 5 years, had called them several times but was treated like an alien.
Luckily once a person assured of visit by their carpenter, who never came. Have lost complete hope in this company but still believe that some day they might change the system and revert to customer being loyal on the brand name.
Any senior officials of Durian who cares to know true feedback from their customer, call the undersigned.
Sandeep Reddy
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