[Resolved]  Easy Cabs — Cab failed to turn up

Address:

Bangalore, Karnataka

Easy Cabs (Phone[protected] was recommended by several friends. Yesterday we booked Easy Cabs to report at 1830 hrs to drop our guest at City Railway Station. Here's the timeline of what happened.

10:26 Confirmatory SMS giving booking nr as 8001275
18:01 SMS giving vehicle nr as 2928 and driver's phone nr as[protected] and confirmation that "your cab will reach you as scheduled."
18:25 Went downstairs with luggage.
1830 No sign of cab. Phoned driver. He said that he's in Hennur and was facing problems with the vehicle. He was "going to phone the office."
1832 Went upstairs to get booking nr. Phoned Easy Cabs. He put me on Hold "to verify details."
1840 Easy Cabs said that the driver is not picking up the phone and they don't have any spare vehicle.



J Thomas
Flat 533