[Resolved] Easy Cabs — Harassment to medical emergency patient by easy cabs | |||
I had one patient having medical emergency, so i booked cab for 28/05/2012 8.00 AM from AECS layout to manipal hospital, i made the booking on 27/05/2102 night around 10 PM, SMS came from easy cab saying "booking confirmed" with booking ID (A[protected], in the morning of 28/05/2012 at 7.30 AM i received SMS with can and driver details. When i called the driver at 7.45 AM his number was coming switched off, then i called easy cab customer care, they told, "that cab has been cancelled, you will get another cab" , after 5 mins i got another SMS with different cab and driver details, when i called this driver he told me that he is not coming, so again i called customer care, then customer care executive told that "we are very sorry, we don't have any cab now", after listening to that i was in pathetic condition, and i made my mind that never and ever in my life i will book easy cab. This kind of harassment i never expected from Easy cabs. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Easycab — harrasment
the agent of easy cab has misguided us by saying that pick up and drop from faridabad to mehrolli is approx 400/ rs pls 100/rs waiting charges per/hr but oppositnjely finally we reached our home the driver handed us the bill of 1535 which is a darely not acceptable and also the driver harrased us for 2 hrs we strongly want a legal action and we have done the complaint in consumer forum also on the harrasment and misguiding case hi, i very much agree with you. easycabs are totally unrelible and drivers are totally irresponsible and unprofessional.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
223
Pending
0
Resolved
80
View all 223 Easy Cabs reviews & complaints
+91 11 4308 3000
9th Floor, Videocon Towers, , Jhandewalan Extension, New Delhi, Delhi, India - 110055
View all Easy Cabs contact information
Easy Cab — Harassment
Booked an Easy Cab on 19/10/2010 . When I called for confirmation of booking and booking details after not getting any SMS, they said “Yes, it will reach on time”. Again I called they said within 10 min it would be reaching and when It did not come on time I again called and they said, “Booking cancelled, reason unknown/ no vehicle available” etc. Without giving me any information they cancelled it at last moment and the tension that time is just unexplainable.