Easy Cabs — Chauffeur Misbehaviour

Address:North West Delhi, Delhi

Hi,

First of all I am a regular user of easy cabs & the instance took place dissolved all the good services I got from Easy Cabs till now, as I have recently booked a cab from Gurgaon (Haryana) to Paschim Vihar i,.e. 26 January 2012 @ 12:20 am & the driver took me to a longest way to Paschim Vihar & on complaining him about the same he defended with that he is taking me from the shortest route (i.e. gurgaon to dwarka to delhi cantt to tilak nagar to paschim vihar) & Idle route for the same is Gurgaon to dhaula kuan to punjabi bagh then Paschim Vihar, & the miracle happened when he stopped me to Police Barricade complaining about me that this passenger is abusing me for the long route & to which police supported him that the route Chauffeur took the shortest route (Old time DELHI POLICE STYLE)

I would request Easy Cabs to remove these kind of Staff with them as these Chauffeurs will surely ruins there brand name & should take proper action against the driver, As I know Delhi routes & I catched him think about those who don't.

My Cab Details are as follow

Booking I.D. B[protected]
Car Number - 6742
Chauffeur Number - [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Arun,

We sincerely apologize for the inconvenience.

We have taken a note of the issue and forwarded the same to our concerned department. Our CRM Desk shall get in touch with you asap.



Regards,
Team EasyCabs
Dear Arun,

Hope you received assistance from our CRM Desk. We assure you our best services in future.


Thanks& Regards,
Team EasyCabs
Never ever use easy cab. Drivers are abusive and charge extra money and when you ask them for bill they want to take you to police station. Women should be very careful and never use this cab

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Easy Cabs
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    223
    Pending
    0
    Resolved
    80
    Easy Cabs Phone
    +91 11 4308 3000
    Easy Cabs Address
    9th Floor, Videocon Towers, , Jhandewalan Extension, New Delhi, Delhi, India - 110055
    View all Easy Cabs contact information