[Resolved]  eBay India — Ebay India's Free Gift Offers are Fake

hi guys,



I bought one 32' Panasonic television on ebay india by paying Rs. 24000 by my credit card.

I did this transaction in 1st week of August.

In this period Ebay India had launched so called "Raksha Bandhan Gift Offer".

As per the offer if somebody buys product worth more than Rs. 10, 000 and pays by using their paisapay( i.e. using credit card or online bank transfer) system then

buyer can chose any one of the following gift;


i. Hydracoach (DJ4NYZ6V55)
ii. VIP i4 Laptop Backpack (S9JMBNKJ3S)
iii. Transcend 4GB MP3 player (3IXUMNG4DR)
iv. Altec Lansing Multimedia Speaker (7E7YSJN3OT)


So while placing order, I chose Transcend 4GB MP3 player. Though I received the ordered TV in time, there is still no sign of free gift.


So I contacted ebay supoport (by mail of course).

They said to me since I have violated ebay's policy I am not entitled for free gift.

They didn't even bother to specify which policy I violated.

This is cheating & untruthful behavior on ebay's part.

I guess they do promo & offer free gifts to buyers to increase their revenue (on paper) but when time comes to honor their commitment they just back of, without giving any clear /tangible reason.

They just copy paste one line "since U have violated ebay policies, we can't give you gift"

In the end my experience with ebay India was bad & now I am planing to return the TV which I bought from them.

Do U guys have had the same/similar experience or am I the only unfortunate one ?

Please share your views so that we can all unite against untruthful behavior of Ebay India and other people won't get cheated by so called offers of Ebay.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi

Many of ebay customers are like you and crying for gift promised by ebay. There call centre is full of Parrorts, they just reads and do not understand customer query.

You can contact ebay and ask for gift as you have paid and your transaction completed. If ebay do not help than you can return item back and reverse transaction. You can dispute your credit card payment as deal not completed as per terms.

Have nice day.

bye
I completely agree with complainant. Even I had similar experience with ebay. I sent many reminders to them but all in vain. Somebody should take this matter with Ebay India's parent company.
Hi

I too have not received 160gb HDD from monsoon offer and compamy has worst call centre, whenever asked for this thay said it will reach but no satsfactory answer.

eBay India — Bad Service & Fraud compani

Dear Sir,

I would like to infoam you that Some timeago i brougt two product frome Http://www.ebay.in
But i didnot get any Product both of them i also paid them money.So i humbly reqest to you please get back money from Ebay . I also had proof both of product.

Thanks & regards
Ritesh
CALL EBAY CUSTOMER CARE AT[protected]Toll free). THEY WILL HELP YOU.
http://shop.ebay.in/merchant/mixwelgavhane


Your Helpful Friend,
Prasad Gavhane
Ebay India coins & notes - it's a bloody RANDI BAZAR --- HELL !!!
Ebay India coins & notes - this place is really a RANDI BAZAAR

it's like if you take my customer of 100 rupees i will take yours for free -- what is this going-on on Ebay !?

eBay India — Amount not refunded

Dear sir/madam,
I had made the payment for a mobile, using my canara bank debit card in paisapay sir the product was not sent when i enquired for refund, the said that the refund was made but i had not received in my account yet........
can anyone suggest me a best solution please.......
EBAY ditched every one on monsoon offer as I too didn't get free mobile and soon we will next monsoon offer on ebay without getting last free gift.
cheater.
I agree with you, as I have also faced similar kind of problem with eBay, I purchased Sony Ericsson Handfree and the seller (berrynxt) shipped me the local china made product, for which I complaint to seller and eBay and I have returned the product to seller also but its been 20 days I have neither got the replacement and nor refund of money

EBAY IS PURE FRAUD COMPANY AND WILL ADVISE NOT TO BUY FROM EBAY AND AT LEAST FROM BERRYNXT
@kumaryogesh85 - Sir Your Replacement and pick up and everthing was done free of cost by us, as you wanted a bottom base of mh-500 and wanted to mix and match it with hpm-64 bass reflex top, which we are not liable to do., howsoever all this free of charge was done as a gesture of goodwill towards you, and you did not have to go anywhere everything was pre-paid by us, pick and drop, we will try and better our services more, thanks for your support and cooperation. - berrynxt

eBay India — money not refund

Payment for your eBay order is being Your PaisaPay payment is being processed by eBay Rs. 6,748.00
(PaisaPay ID [protected])..they r not send the product and.money also not refund..
good

eBay India — item change

sir
i was bought a samsung galexy beam on 19/07/2012 from eBayindia
worth rupees 29870.00
but the seller sent me 3 dummy mobiles by dtdc curior
i complaint the seller and eBay
and the eBay reject claim without hearing my evidence nor
hearing seller
sir i request that my prodect sent me savely by seller
thankyou
Hii
ebay has feature like "Buyers Protection" i.e; if a buyer is not fully satisfied with the particular product then he can return back the product andget the money back..

Memory card

I had buyed a memory card with 32 gb class 10. I had buyed it from ebay online.now this memory card reached my home but it is damage .
eBay.in Customer Care's response, Jun 28, 2016
Verified Support
Dear Ansar Ansari,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information