Elica Cook Top — gift undelivered | |||
elica is not only worst company in customer care, they are a cheat also. i bought a cook top and won a steam iron in scratch cared scheme but they just refuse to send the gift as the original scratch card were dispatched to them. i spoke to them but simply they refused that the card has not been received by them. i asked for fax no so that xerox copy of the same can be faxed to them, but they are simply asking for original. when a company launches a scheme they should deliver the same at any cost to winner. but shame to elica, they are just like any other cheat company who promise for gift but never delivered.............thanks elica........... jaynandan prasad [protected] new panvel Was this information helpful? | |||
Sep 17, 2014 Surendrapillay's response Dear Customer
The terms and conditions were mentioned on every scratch card, and if you could have also provided us with the docket details throught which you had sent your scratch card, we would have been able to trace it.
How ever For any further assistance, pl. call our customer care number[protected]/[protected], or email us at [protected]@elica.in. You may also download "Elica Aasaan" App free from Google Play Store for Android Phones to avail instant services from Elica Customer Care.
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Cook top
Elica India Toll free customer care number never works. I have emailed with the problem but no reply. Online chat services also does not work.Kindly help resolve this.