[Resolved] Elica Oven And Chimney — Poor Service | |||
We bought Elica Gas Oven & Cimney less than an year ago from an exibition at Hitex near Hi-Tech City at Hyderbad with lot of promises but we are experiencing the worst ever service provided by the Elica Service technicians they could not repair Auto Ignition Switch for the Gas Oven which found faulty within a week of purchase ...now after 6 months Chimeny has also started noising too much with some weird sound inside, for suction the level 1 does not work ...if we change to level 2 the noise is too much and the weird sound will start. when we call the dealer he says call service center and the service center guys never picks up the call or they give false promises like someone will be there in 24 Hrs or 48 Hrs ...Not sure if this complian can help me ...but definitely it can help others never ever go for this Product from Elica.. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Sep 17, 2014 Surendrapillay's response As per verbal communication with you the issue has been already resolved.
For any further assistance, pl. call our customer care number[protected]/[protected], or email us at [protected]@elica.in. You may also download "Elica Aasaan" App free from Google Play Store for Android Phones to avail instant services from Elica Customer Care
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 2 Comments | |||
Comments
We booked Elica chimney on 24-Jan-2012. Thanks to God that the techinician came after 15 days follow-up. But due to some issue in height, the installation was not done. We got the carpenter to increase the cubboard support height for installation, and its been 10 days, the Techinician has not turned. His Name is Murali and Contact #[protected]
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+91 92 4300 7666
37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
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We request you to kindly share your contact details with us, hence we can immediately assist our local service representative to resolve the concern. You can reach to us on our national toll free no.[protected] or write us on [protected]@elica.in.