Elica — Poor Service | |||
When these guys are not paying heed to the their potential customer, then what kind of after sales service people would expect from them. Since, last three days i'm tracing the dealers number but of no use. Pune office customer care executive Miss Mamata told me that she will call me back with details of Raipur (C.G) dealer. But she didn't turned. Next day again after repetitive calls, she gave me a number of Raipur Service center. I think the proprietor of the service center Namisha Chaubey is not answering my calls after first the first one. Was this information helpful? | |||
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Sep 17, 2014 Surendrapillay's response Dear Sir
Due to system error we were not able to pull your details from the system.
Pl share with us your contact # so that we can get in touch with you to resolve the issue.
For any further assistance , pl. call our customer care number[protected] /[protected] , or email us at [protected]@elica.in. You may also download "Elica Aasaan" App free from Google Play Store for Android Phones to avail instant services from Elica Customer Care. Thank You Elica Customer Care
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 1 Comment | |||
Comments
On 11/08/2014, i purchased an built in oven from LAXMI HOME APPLIANCES camp, pune, the oven was kept lying till 21 /08/2014, in spite of repeatedly ringing for installation and demo nobody turned up, finally one young service personal came on 21/08/14 he opened the pack and kept in the place provided for it then he says he does'nt know any thing about it since it is new product he said somebody else will come and give the demo so the next day we kept ringing and finally by 5 pm someone came he also seemed to be lost finally he asked for the user manual and after reading he was trying to explain and he was experimenting with the machine finally he took out a receipt and charged 500 rupees for nothing, now i have to read the mannual to start my oven .I don't know why such inexperienced service persons are hired by such famous companies and why the service provided is poor when it comes to payement it is prompt then receprocation should also be the same.I am very unhappy with this experiance.
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37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
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