Emirates Airlines — Baggage lost

8 Reviews
Mumbai, Maharashtra, India
Attn: Manager

Dear Sir/Madam,

This is with reference to the above captioned subject claim for Baggage which went missing on 19th Feb,2010,all details and claim documents have been submitted to your EK office on time.

We fail to understand what is keeping Emirates waiting from settling the claim to a passenger who landed in Dubai in an early morning flight with all his personal care and clothes/imp business documents gone missing !!! The Entire Trip of Dubai went futile as all my project papers / presentations were in that Bag.

Is Emirates Airlines manipulating HOW NOT TO PAY ????

It's surprising and shocking to see this behavior from an Internationally renowned airline who after a period of nearly 45 days gone, still wants to grill the passenger and ask him what was in his bag and so on.The details of all the contents and their purchase value has been already sent to your office long back but there is simply no reply/settlement of the claim.

We therefore request you to kindly look into this matter without further delay and call me on[protected] after sending me the amount offer letter as we cannot wait indefinitely for compensation.

Await your valued response
Complaint comments  7 Comments     Updated: Share0Tweet0


A.Perumal Asari,
Crane section, PO Box. 3258,
JebalAli Freezone, Dubai

Sub:- Reg. My Missing Baggage -- File No.:- AHL MAA-EK21205
We Know that Emirates Flight is a best service, that’s why we are travelling with Emirates.
I Travelled October 31, 2007, 2100hrs flight Dubai to Chennai with Three baggage of 40kg including abrand new 32’’ Sony Bravia LCD TV. When I arrived in Chennai, I got only two baggage, my TV baggage missing I give complint in Chennai Emirates office immediately.
After November 4, 2007, they send Baggage information Form (BIF), that form also I filled up and send it to emirates. After my vocation I returned to Dubai also, I am keep on contact with both Chennai Emirates and dubai Emirates office. Daily they are saying that they are tracing my baggage. Almost it is nearly Fifty days completing but still no result.
First of all it is not a small box, it is a big baggage size of 900*600*300mm, how it can be missing, It is the worth of AED 3299. Daily I am calling by phone to India and Dubai regarding this Baggage, Kindly do the needful, as yearly as possible.
Thank You,
Yours Faithfully,

A.Perumal Asari
I am still waiting for confirmation that Emirates have not paid me any compensation for my delayed baggage. I flew on 16.10.07 from Dubai to Nairobi.

I have emailed them several times. Have rang Dubai office and London office.
Think we can all forget about claiming for the delayed baggage or lost baggage. Emirates will not bother with individuals like us. They will tell you if you are not happy with their service, go travel with other airline.

I flew Dubai to Hyderabad by EK 528 on June 29th 2009, with my wife and two children by 3.15 flight have seat number DE&F 25 row, on my over head compartment i kept some toys and banners (educational ), those i bought it from ELC education learning center (store) in City Center on 28th June. I have complaint to the staff at hyderabad email them to Mrs.Anila she is the ground staff at hyderabad emirates employe, i have send the email but she did not reply or pickup my phone call . I am still waiting for reply, my toys and bannars cost me more than AED 500.
i trust airline staff to return my belonging .
my India phone number [protected]--- [protected]
Best Regards

I flew from delhi to germany with emirates and after arriving Germany Dusseldorf one of my baggage was missing and i reported quickly, now it is almost three months and still my baggage is absconding, i called several times to the Düsseldorf office but every time they say that they will send an email to Dubai, i am fed up of this all now, in my openion Emirates shouldchange their name to Emirates street bus service
I flew from Genva to Dubai on 3rd September 2017 via Emirates flight, flight no. EK/GEF57B, at that time I lost my sweat tee shirt (Blue colour) at terminal 3 at the time of screening before emigration.

Here I request you, If you find that sweat tee shirt please contact me .

My contact number is: [protected] and my Email I'D is: [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Emirates Airlines - Baggage lost

    Contact Information


    Complaint categoryCategory: Airlines
    Add Company Information