[Resolved] Eureka Forbes — Cheat by Eureka Forbes' personnel | |
To From: 37, Royal Bungalows, D.P. Pandey Nipania Road, Nipania, Manager Customer Care, Indore Dvn. Indore-452016. Eureka Forbes Ltd, M: [protected] Sapna Sangeta Road, Ph:[protected] Indore. E-mail- [protected]@rediffmail.com Re: Complain on Eureka Forbes Ltd machinery (Aqua Guard) and fraud from Sales personnel. Dear Sir, Once a guy came to our colony (Royal Bungalows) and distributed a Business Card that I am attaching with this complain. On 07/10/2008 I called the guy for an Aqua Guard of Eureka Forbes Ltd. He came to my place along with other guy (told us that he is the Leader of the 1 st guy) and shown a prospectus of different models (Eureka Forbes Ltd). He convinced with the Aqua Guard RO model amounting Rs-14500/-. On that very day they delivered the product with fitting the total tools into my kitchen. For that service they took 5400/- cash and 9100/- self cheque No 470550 drawn on ICICI Bank and provided a receipt No 019429 from Eureka Forbes Ltd in the name of my wife “Ashima Mukherjee”. Also told that the Warranty card and servicing card would be coming to my address within a month. I talked with that guy vide Cell No[protected] and [protected] as mentioned in the Business Card several times for servicing of the Aqua Guard as well as non receipt of any Warranty card and servicing card from Eureka Forbes Ltd. After getting fed up I went to the office as mentioned in the Business Card “Sapphire Heights, A.B.Road, Indore” on 24 th Jan 2009 and complained regarding non receipt of Warranty card and servicing card also no servicing from Eureka Forbes Ltd. The attendant put the complain no 279 (24/01/2009) and sent a technician for servicing of Aqua Guard on that very day. The technician visited my place and told that the Aqua Guard- machinery was not the original from Eureka Forbes Ltd. Also he called at[protected] and wanted to know about the product. After that I again talked at phone no 2578142/2578150 and described every thing happened to me. I got phone to 3268849 for Eureka Forbes Ltd, Sapna Sangeta Road and talked with you. Now I am attaching the Business Card along with the Receipt from Eureka Forbes Ltd for your necessary steps so that I could get back my expense Rs-14500/- or the original Aqua Guard RO model machinery from Eureka Forbes Ltd. This is a serious complaint from me. It is creating a lot agony into my mind. I request you to understand my agony and redress the complaint within a few days. Thanks & Regards, Chandra Sekhar Mukherjee Dated: 28/01/2009 Ashima Mukherjee Dated: 28/01/2009 Enclo: As above. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
Thanks Eureka Forbes,
Mr Sailendra Saxena (service head of Indore) had took some imitative as a result of that a new Aqua guard Total Reviva WP System ([protected]) has been reinstalled (replacing the old system) in my place on 23/02/3009 as a compensation of that fraud Rs 14500/-. The Inv No [protected] dated 23/02/3009 for Rs 9990/-and four service coupons No [protected] have been delivered to me on that very day. Also I have handed over a written letter mentioning the installation of Aqua guard Total Reviva with a note regarding compensation of balance amount Rs 4510/- along with the original old receipt issued by the sales personnel. Mr Sailendra Saxena had also taken back the old WP System and verbally assured me to arrange for the refund of balance amount Rs 4510/-.
Till this time I didn't get any response from him.
Please take care of the balance amount Rs 4510/- and replay as early as possible.
Waiting for cooperation from Eureka Forbes.
Regards,
Chandra Sekhar Mukherjee.
Mr Sailendra Saxena (service head of Indore) had took some imitative as a result of that a new Aqua guard Total Reviva WP System ([protected]) has been reinstalled (replacing the old system) in my place on 23/02/3009 as a compensation of that fraud Rs 14500/-. The Inv No [protected] dated 23/02/3009 for Rs 9990/-and four service coupons No [protected] have been delivered to me on that very day. Also I have handed over a written letter mentioning the installation of Aqua guard Total Reviva with a note regarding compensation of balance amount Rs 4510/- along with the original old receipt issued by the sales personnel. Mr Sailendra Saxena had also taken back the old WP System and verbally assured me to arrange for the refund of balance amount Rs 4510/-.
Till this time I didn't get any response from him.
Please take care of the balance amount Rs 4510/- and replay as early as possible.
Waiting for cooperation from Eureka Forbes.
Regards,
Chandra Sekhar Mukherjee.
Dear SIR
i am sherry from china, i have seen your inqiry from internet. you said you need ro machine. we are manufactory.
RO machine of 50-6000GPD water purifier equipment has been widely used in household, villa, food and drink, electron, medicine, electricity, chemistry as well as other fields.
we have a complete work team including R&D dept, purchasing dept, production dept, QC dept and marketing dept and so on, We producing all plastic parts by ourself, such as housing, all kinds fittings, low and high press switch, restruictor, ball valve, clamp, PP and so on, All parts through our strict testing . and have specilized in this line for more than 10 years.
i send you and eager to express our wish to cooperate with you.
i know it is very difficult to find a good suuply, but i know this line, hope some of my suggestion will help in line of reverse osmosis machine!
if you need my help and our product catalogue, pls feel free to contact me!
Sherry lee (foreign trade operator)
msn:[protected]@yahoo.com.cn
skype:heller.generator
Phone:[protected] Ext812 Fax:[protected]
E-mail: [protected]@myheller.com
Hangzhou Heller Science&Technology Co., Ltd
Adress:8F-B/C, DunanDeveloping Building, No.239 Taian Road, Binjiang District, Hangzhou, China
i am sherry from china, i have seen your inqiry from internet. you said you need ro machine. we are manufactory.
RO machine of 50-6000GPD water purifier equipment has been widely used in household, villa, food and drink, electron, medicine, electricity, chemistry as well as other fields.
we have a complete work team including R&D dept, purchasing dept, production dept, QC dept and marketing dept and so on, We producing all plastic parts by ourself, such as housing, all kinds fittings, low and high press switch, restruictor, ball valve, clamp, PP and so on, All parts through our strict testing . and have specilized in this line for more than 10 years.
i send you and eager to express our wish to cooperate with you.
i know it is very difficult to find a good suuply, but i know this line, hope some of my suggestion will help in line of reverse osmosis machine!
if you need my help and our product catalogue, pls feel free to contact me!
Sherry lee (foreign trade operator)
msn:[protected]@yahoo.com.cn
skype:heller.generator
Phone:[protected] Ext812 Fax:[protected]
E-mail: [protected]@myheller.com
Hangzhou Heller Science&Technology Co., Ltd
Adress:8F-B/C, DunanDeveloping Building, No.239 Taian Road, Binjiang District, Hangzhou, China
Buying Eureka Forbes water filter in Delhi NCR is wastage of Mony
I have purchase Eureka Forbes water purifier at 21 march 2010 form J. K. Electricals B 1/11 sector 18 Noida. In mannual book of Eureka Forbes water purifier is mentioned, it has capacity of filter the water near about 1800 L. but is unable to filter even 100 l of water. I made complain to customer care but they convey me the product is not successful in Delhi NCR.
So I request you, to kindly look into the matter and send me replacement water purifier as soon as possible
Product Details
Product Sr. No . 274671
Regards
Devendra
[protected]
I have purchase Eureka Forbes water purifier at 21 march 2010 form J. K. Electricals B 1/11 sector 18 Noida. In mannual book of Eureka Forbes water purifier is mentioned, it has capacity of filter the water near about 1800 L. but is unable to filter even 100 l of water. I made complain to customer care but they convey me the product is not successful in Delhi NCR.
So I request you, to kindly look into the matter and send me replacement water purifier as soon as possible
Product Details
Product Sr. No . 274671
Regards
Devendra
[protected]
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EUREKA FORBES LTD./TO TOTAL — Product RO TOTAL not working well
SirI purchased a RO TOTAL Water purifier from the company
Eureka Forbes Ltd. direct from the sale Representative in
the last week of September 2008.This product is not working
well. I Regd. complaint many times to company's authorised
service centre at Gurgaon (Hr). Every time company's
Engineer came after 3-4 complaints and service the product
after 2-3 days the same problem begins every time. Sir I want
to change my product under warranty period. I Regd. my
times at Delhi office at Ph. No[protected] but all in vain
because no body bothers. Above all the company has no
customer care email ID and I feels that The company names
EUREKA FORBES LTD. is a big fraud Sir please give me a
solution about changing my RO TOTAL from company.