[Resolved]  Ezeego — Lousy Customer Service - not responding

same experience here. I am trying to reach them since last 4 days and cannot reach through email, phone, or blog. Somehoe I found there address and landline numbers ut you would be astonished to know they don't respond there also -

Office : Ezeego One Travel And Tours Private Limited,5A/5B, 3A/3B, Rushabh Chambers,Marol Makwana Road, Off Andheri Kurla Road, Marol, Andheri (East),
Mumbai -400059
Tel :[protected]/[protected] GSM:[protected]
Fax:[protected]

same experience here. I am trying to reach them since last 4 days and cannot reach through email, phone, or blog. Somehow I found their landline number and could talk to Ms.Manasi but you would be astonished to know She don't respond properly, yoy will be frustrated.Tel : 2852 9309.

Same problem with my booking done on non 1st 2007 on my ICICI bank card for two of office managers. Card has been charged but no PNR generated. No response from ezeego call centre or Mumbai office. Emails sent in this regard unanswered. Hope I get my refund.

I totally agree to the above experiences... it is a total mess...
god knows who created it and most importantly why?
Their mumbai office is also good for nothing.....

So i request all folks to avoid purchasing ticket from this site .. inspite of lubricated offers...

This is the lousiest experience any E-Com web site can offer, The Ezeego1 should be awarded the "worst site " (if you want to inform about their award to them but youll not able to reach them) they are deaf and mute. The companies like these make a quick buck and make a common man to loose faith in Net based business. I have booked a ticket to delhi and later cancelled but never got the refund back. When i contact the airline they promptly reply that its been credited but it never appeared on my account. Coming from the IT industry i can understand there can be some bugs in the web portal which can create some problems but not providing medium to resolve them through by other means is what makes this company a suspicious. This will the blast time i am using this site (As if they bother!!!). Some piece of adive to "The people behind the site/promoters "
-If you cant handle it please dont start your business".
-Never have a lousy Call center which never takes calls and if they do gives excuse that " We have heavy trafic"
-Never publish a email id which bounces back.
-Above all if you have done mistake, admit it and try to provide solution rather then hide behind the world of internet.
-This one is a request : Please put a link to consumer forum in your website itself so that customer can directly goto consumer forum (however they have to goto this link eventually...)
- If the promoter has come credibility then they must come forward to rectify before people of india loose faith in online transactions (obviously ...some ABC will say ah! this happens only in india)

I can go on but will the thick skinned management ever listens to any of these ....i doubt!!! ...Now where is that consumer Forum address (he wonders...sigh...sign)

Prashanth CM
[protected]@yahoo.com (just incase if Ezeego1 wakesup....zzz)