[Resolved] Ezeego — Ezeego1 - Cash Back Offer Scandal & major correction on booking site
I am not sure whom to raise this question. I have sent a complaint with proper screen images to ezeego but they did not reply till date.
I feel the mail sent was quite crisp and detail to avoid any confusion.
There is an ICICI cash back offer going on for airtline tickets. I was trying to book tickets from MUM-Vishakapatanam, which offered me a basic fare of 4000 and 5499 with taxes.
The issue here is when you move for checking out (booking) it displays some other fare + again airport tax which totals much higher.
this is complete unfair and help consumers in resolkving this issues. above all if i try to reach there customer care number i am not able to it is always busy.
each time i was kept on hold saying "all executives are busy" for nearly 10 mins and i am frustruted with this attitude. even i tried calling them at midnight being 24 X 7 service but bo reply.
If anyone is aware of law where i can complain and proper action to be taken please let me know.
I am running out of time on booking air tickets if really ezeego is offering this discounted price.
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Aug 13, 2020Complaint marked as Resolved