[Resolved]  Ezeego1 — My compensation for flight tickets cancelled by ezeego1 not refunded.

On 26th of Oct'07 I booked 2 online tickets for Ahemdabad-Bangalore from Simplyfly Deccan for the date 3rd Feb'08 through ezeego1 site.
The PNR number was not generated for this booking and we intimated ezeego1 executives 2 months prior to our travelling. No action was taken till the day before travelling. And despite pursuing them continuously we were given no hint that they could cancel our tickets. They said they will work it out somehow. Our tickets were cancelled by Ezeego1 just the day before our travelling date, i.e. 1st Feb'08. The money for these tickets has been refunded.
But in any case we had to buy new tickets from Spicejet, that too for the next day which costed us around Rs 9, 000. This was a sheer carelessnes from their side and has costed us invariably.
I am seeking for a compensation for this loss. I have all receipts for the payments i have made at ezeego1 and for spicejet. Kindly reimburse the amount I paid for the alternate flight and do the needful.

Looking for help.

Thanks,
Anjali.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Ezeego1 — NOT Refunding money for cancelled ticket

I booked a ticket for Rs 5588 from Chennai to New Delhi on June 08, 2008 through credit card. (Booking reference no. EZR-[protected]/A, Invoice no. I[protected] .Later on I cancelled that ticket.

I did not receive the amount for the cancelled ticket until this date.

I complained ezeego customer centre four times.

So far no response from ezeego1.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ezeego One Travels & Tours
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    94%
    Complaints
    170
    Pending
    0
    Resolved
    160
    Ezeego One Travels & Tours Phone
    +91 22 6730 9400
    +91 98 6756 5900 (Customer Care)
    +91 22 6196 8888
    Ezeego One Travels & Tours Address
    Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
    View all Ezeego One Travels & Tours contact information