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[Resolved]  Ezeego1.com — non refund of money on transaction failure of air ticket at their end

on 9 dec 07 i had booked a ticket from delhi to leh from ezeego1.com on my credit card.there was a transaction failure at their end and they assured that the money which had got debited from my credit card would be refunded back within 7 working days.till now nothin has happened and repeated calls to their call centre result in false promises of refund in next 24 hrs.this has been happening continuously.
amount rs 2955/-
date of transaction : 09 dec 07
bank: icici bank
auth id: 917835
cancellation no : ezr[protected]/A

On their request i have even given auth id of icici bank on which my acct had got debited.
i am fed up of calling them again n again n getting false assurances of refund in 24/48/72 hrs and so on.
I STRONGLY WANT TO MAKE A COMPLAINT AGAINST THIS SITE WHEREIN THEY MAKE FOOLS OUT OF INNOCENT CUSTMOERS AND STEAL THEIR MONEY .
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

Ezeego1 — Transaction Failure

Hi,

I was booking my ticket through ezeego1 and they have debited 17830/- twice from my card (total of 35660) and they had promised to get the refund done in 72 (priyanka from the Customer care had confirmed), This was not done.
Because of this my card limits has been exceed and i was unable to book my tickets and has caused a lot of inconvience.
I would requst you to take this up seriously and an action taken of them.
Why should i suffer a loss because of the fault of ezeego1.

Regards..

Nitesh..

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    Customer satisfaction rating
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    Ezeego One Travels & Tours Phone
    +91 22 6730 9400
    +91 98 6756 5900 (Customer Care)
    +91 22 6196 8888
    Ezeego One Travels & Tours Address
    Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
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