[Resolved]  Filing online TDR in IRCTC — Money not getting refunded even after a year

Hi,

I have filed a TDR for cancellation of my E-Ticket with the below details:

PNR# [protected]
Date Of Journey# 27-Nov-2010
Date Of TDR Filing# 28-Nov-2010
Transaction Id# [protected]
Train No# 2809 (New No 12809)
From# SHEGAON To# CHAMPA
Ref No: ekt[protected]
Total Charge# Rs1407.00

Currently the above TDR is pending at the Indian Railway Kolkatta devision. I tried calling the Kolkata Division on the the No provided by the IRCTC guys. Below is the detail of the contact person.

Contact No#[protected]/[protected]
Contact Person# Mr. Partho/ Mr. K.L. Sardar
When I call at the respective office the person incharge of picking up the phone directly hangs up the call after hearing that the request is about TDR filing. No one is giving any response on this. My Rs 1407.00 is pending to be credited back to my account by Indian Railways. I have been trying to follow up with the guys since a year. When I contacted them initially they said it would take around 3 months time from the date of TDR filing for the money to get refunded. But it's almost a year and no updates over the same. Request you if you can please help me in getting my money back from the Indian Railways. PFA the snapshot for the same.
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Aug 13, 2020
Complaint marked as Resolved 
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Indian Railways — NON REFUND OF TDR FILED ON 30.09.2011

I had booked a ticket on 28.09.2011 for the travelling from Katihar to Anand Vihar on 29.09.2011 by train no.- 12505 (PNR - [protected]) through IRCTC website and paid the sum through my credit card. Unfortunately the train was more than 12 hrs. late. The passenger did not travel by ticket and file the TDR on 30.09.2011 within the time limit, but till date we had received 50% of the ticket amount, i.e. Rs. 727/- against the ticket amount of Rs. 1,455/-. I had sent emails to all the related authorities but all the complaints are in vein. There is no response till date. Hence you are requested to please look into the matter and help me to get the refund of balance 50% amount as early as possible.

Regards.

Vijay Gupta
I Booked on 21 Aug 2017 online E- ticket from Harihar to Dharawad (Rani channama exp) date of journey was 25 AUG 2017 .and my ticket was not conform, PNR stats is WL 21 so i am unable to travelling so please concealed and refund my amount .
PNR NO:- [protected]
TR NO:-[protected]
TRAIN NO:-16589 3AC
MY ACCOUNT NO:[protected] KOTAK BANK
NAME:-SHIVAKUMAR V HIREMATH
MB;-[protected]
DHARAWAD
WIT Regards
SHIVAKUMAR V HIREMATH
[protected]@gmail.com

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