[Resolved]  Firstcry.com — Broken piece

Address:

Chandigarh

Hi.

This is with reference to the online site FIRSTCRY.COM

I made a purchase of kids high chair in march2013 around 20th against which i received the broken peice, that i immidiately after opening up the package informed on the first cry customer care. To my surprise after so many mails exchange and after making so many commitments of date, they are not replacing the product and I doubt if they would want to refund the money. I must have called them almost 20 times and had mail exchange almost 7-8 times.
Their intentions are looking suspicious and since am helpless I would like to file a complaint and probably put a case on them for their fraudulent transaction.

My Order no 525028MUG4708087.
Name : Abhilash Dave