[Resolved]  Freecharge.in — fraud recharge website

This free charge website is really fraud..please be aware..i have used this website for recharging my idea number. At first they ask to register..i registered on their website with my details and proceeded towards recharge of amount Rs 222/- on 19th Oct. The transaction was successful and the amount was withdrawn from my hdfc net safe creditcard of 222/- .

I signed out from there and checked my email ..i was suprised that there was no confirmation from the recharge website..i tried to log in to my account on the recharge site , then the login id and password was not getting accept..from contact info i emailed the free charge customer care..they told that the transaction maybe failed and they will refund the amount in 24 hrs which would be reflected in my bank account in 3-7 working days..Regarding this i have contacted them 4-5 times but they are giving same response..theres no hope in getting refund..but i wanted to make people aware of such fraud websites..

thanks to hdfc netsafe card facility which helped me create a virtual card of 222/- without revealing my card details
Was this information helpful?
No (0)
Yes (0)
Aug 16, 2016
Complaint marked as Resolved 
Verified Support
Mar 21, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,
Greetings from Freecharge.in

For any queries feel free to write us at [protected]@freecharge.In or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.Freecharge.In
happy freecharging!!!
Complaint comments 

Comments

Hi Naveen, I can empathize with you brother. MobiKwik is becoming quite unpopular recently; many people are complaining about their service. Money getting debited from account but not getting reflected in their account. I think everyone o[censored]s should use social media for more awareness.

Like you said the best solution is to switch to a different mobile service/app. I have used PayTM, FreeCharge, and I am currently using Bill Bachao. Out of these, so far, I haven't had to face any issue with the Bill Bachao app. In fact I am starting to like this app and its features more with every passing day. No kidding. What impressed me the most is the chance to track my balance expenses. I was able to figure out which numbers I was calling the most on a monthly basis. Not just this, I was able to monitor my internet usage and see which apps on my phone were using the maximum amount of data. There is a Self-Help section in the app, from where I was able to request activation of DND. I was also able to request deactivation of various value added services. In conclusion, the app has helped save a lot of time and money.this app is available here - http://bit.ly/ormbb

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information