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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Freecharge.in — no refund

Address:Bangalore, Karnataka

Hi,

I recharged my phone with 75Rs. from freecharge.in, money got deducted from my bank account and still my phone haven't been recharged.On their site they have no phone no. listed. My bank account transaction id is 79526286/State bank of travancore. http://support.freecharge.in/index.php , on this site they ask for order no. but they haven't send me any order no for that transaction. My phone no. is [protected]. and its been 12 days already.


Thanks & regards

Vipin Garg
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Aug 19, 2016
Complaint marked as Resolved 
Verified Support
Jun 11, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Greetings from Freecharge.in

Order id is 15050314 for the amount of Rs.75, is an unsuccessful transaction.

Request you to please mail us with a copy or snapshot of your bank statement where it shows that amount was being debited from your account on [protected]@freecharge.in .

Once we receive details from your end, we will take this forward with our payment gateway and get it resolved at the earliest.

Assuring you of best services at all times.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in

Happy Freecharging!!!
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Comments

Hi. I had recharged my Airtel mobile. The site had shown recharge successful and has also deducted credits worth Rs.250. But my mobile is not showing any addition in balance. My order ID is FCVW[protected]. Also their is no reply of mails. My email ID is rastogi.[protected]@yahoo.co.in
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