Fw: Complaints Against New Delhi Fitness First Branch Manager Ms Deepika Guglani — COMPLAINTS AGAINST NEW DELHI FITNESS FIRST BRANCH MANAGER MS DEEPIKA DUGLANI

 
10 Reviews
India
 SAMIR WHIG
Kind att: MANAGEMENT
SUBJECT: - COMPLAINTS AGAINST NEW DELHI FITNESS FIRST BRANCH MANAGER MS DEEPIKA DUGLANI

I am Samir Whig , I am 06 months old member in fitness first working out in new Delhi connaught place branch , member ship no is 1010862 ,

Today morning that is 8 th December 2009 after my workout I went to reception to change my card as your policy you take genuine cards and give us duplicate cards with towels , when I asked my original card ms NILOFAR ALI , who was in front desk asked me where is my used towel , I told her that I left that towel in the changing room as I forget to bring , she said go and bring back that towel from changing room , after listening this I was quite surprised and shocked as she told me go and bring your towel other wise I will not give your card back , I was totally insulted by listing this statement so I told her that you call your manager ,

I stood there for good 12 – 15 minutes as Ms DEEPIKA DUGLANI came started shouting at me the way I even don’t shout at my servants and she told me that you have to bring your towel back , after listening these words from the manager I was again shocked and I told her that ok as you have insulted me so I will not come form tomorrow to your gym she said fine I am canceling your member ship immediately and I will not refund your single money ,then I asked her that can I know your seniors or your MD name and phone number she said I will not give you ,

She was so rude that I cant explain you in words as she made a big scene in the reception and lot of members were standing there and she insulted me again and again and gestures which she made was that I am begging from her for any thing ,

I go to many places as you can see my profile my money goes to you by AMERICAN EXPRESS CARD and I only come 7 -8 day s in a month and never talk to any person for any freezing or any discounts without knowing my profile she just shouted at me like I am working for her and after humiliation I told her that you can see my bag if you thing that towel is with me but how can you tell your client to go back and bring back towels from changing room .

After your general manager Mr Swapnil sawant your general manager came in between and he is quite experience and I think he knows the duties of the general manager which I think ms DEEPIKA IS LACKING , he told me lets go inside and talk , that is the right approach of a manger , if manager will also start fighting then manager is not managing the show then she is spoiling the show because manger is called to settle things not to provoke more fights and make the scene more worst ,

Ms deepika told me in front of mr sawant that I threw membership card on her and then she told me that there is camera recoding going on , but she forgot that camera is recording her also and if she really means that camera recording is going on then I request you to see all recording and call me there and see what a behavior your Manager ms deepika has got with clients ,and you can also see that her statement in front of general manager is all lies because I never throwed any card on any one

This is my genuine feed back which I want to send to all branches of fitness first all over the world and India so if there is any person in fitness first world wide who is bother about the brand will talk to me in details about this

NOTE :- I am putting this complaints in BLAGGER .com

Thanks & regards

Sameer whig

Director

Samaara International Tour & Travels { IATA / TAFI /TAAI/ IATO /PATA FFMC / IA }


TELE : 91-[protected]

OFFICE :[protected] { 50 LINES }
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Comments

I fully agree with you . Fitness First is most unprofessinal organization i have seen. They are freaking cheaters .

I saw an add for trial of 7 days. else money refund. I availed that option, and later on due to my travelling plans, i could not even go for my trial and they charged my card saying u signed 10 months membership with us.

I was so shocked to see my statement. i called fitnees first from Mumbai. and REsul they said they are cancelling my member shiip and hence forth i wont be charged. i told them so many times, i m not member i came for trial only and have not used your faclity for one single day.

HOw can u .
But as cheaters had their plan in place. ..
I totally agree to you, i went to fitness first gym in C.p, for membership
I met one sarthak sondhi who was one of staff working in the gym, He was such an he was rudely behaving First he told me you have to pay rs4000 per month, After that he changed his stance and told that ihave to pay for 4 months, i was ready to pay him but what is the professionalism in this gym they don't have any fixed format of price to show, he showed no professionalism and i did'nt join this gym although i live very close to this gym
I am a member of Fitness First in CP and I applaud the actions of the Fitness First staff in this situation.

The membership rules are clear. Return your used towels on your way out of the gym. 'I forgot' is not an excuse. Go upstairs to the locker room and retrieve your towel and turn it in. I am tired of damp, dirty towels lying around the men's locker room. Grow up people! Take some responsibility.

People like the original poster seem to think they can ignore the rules. Well they can't.
I also applaud the actions of the Fitness First staff. It is people's attitudes like that of Sameer Whig that is an embarrassment for our people. This blatant, lazy, preposterous attitude is disgusting where he thinks everyone else should bow to him. This is such ridiculous pomp from 'upper class' Delhites that is really just a display of their insecurity where they can't just be themself and treat everyone equally with respect. Your 'servants' should also be given more respect. They are you 'staff' more appropriate in this day and age. How do you expect our country to move forward when are voicing their opinions of self-importance? Start treating people respectfully and don't be a lazy git. You might just start an amazing change - not only in yourself, but those around you won't be so disgusted with your character as a person anymore.
Good you told me, I was thinking of Joining fitness first, Now i will rethink on that, May be Gold's gym is better
I agree with Samir and delhibelly - Mr Sameer Whig GROW UP and clean up after yourself. Next thing you know it, you'll be asking the Fitness First staff members to clean your (or maybe you are used to your 'servants' already doing that for you) *RUBBISH*
I think what Sameer has written seems genuine. The staff has no right at all to shout at the customer. Even i dont appreciate the UPPER CLASS delhi attitude. but there should be customer importance in any way. Otherwise about the cleanliness of the gym, its again the responsibilities of the gym personal to maintain the cleanliness. They can advise their customers but in no was they should shout at them.

TOWEL — DID NOT EXCHANGE MY TOWEL

I BOUGHT A TOWEL FROM VISHAL MEGA MART SEC 14. NEC DAY DUE TO SOME REASONS I WENT THERE TO EXCHANGE IT THEY DIDNT TAKE IT THEY TOLD TO MEET TTHE MANAGER OF THE MEGA MART.. HE WAS SUCH A DOG THE WAY HE TALKED HE HAD NO SENSE TO TALK I COULDNT BELIVE HE WAS THE MANAGER OF VISHAL MEGA MART IN SEC 14 GUGRAON HE HAD NO SENSE HE SHOULD BE FIRED
maa ki chut tumhari bhen ke lodo tumhari wajah se hi india ki ye haalat hai bhnchod ye sameer wigh jaiso ki wajah se poora india kude ka dher bna hua hai ye maader chod to apna bchaa bhi kisi or se paida krwayega saala kutte ka beej or ye jo do chaar gaandu uski baat pe agree hai inki bhi gaand maaro and one more thing evn i can also write in eng but i think for that type of guy this style of language was needed.
thanks

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    Fw: Complaints Against New Delhi Fitness First Branch Manager Ms Deepika Guglani - COMPLAINTS AGAINST NEW DELHI FITNESS FIRST BRANCH MANAGER MS DEEPIKA DUGLANI