[Resolved]  Genus Inverter — Worse Service

Dear sir,
I have purchase Genus HUPS 800VA (+) Model no UIB61.40501616 by Saral Sales Pvt.Ltd, Wz-572/0, Naraina Vihar, Delhi. It is not proper working, and Genus Custemer care no is not working, Please arrange service machanic at my home.

Thanks,

M.K.Singh,
H No- 787/A,
ST No-12,
Sonia Vihar,
Delhi-110090.
Cont.-[protected]

Luminous Inverter 1400 watt — Non functioning of Inverter

We have luminious inverter in our house. Which stop working since last 2 days. Please help us and get this matter resolve as soon as possible.

Dear Sir,

I Had purchae a Inverter form Tanvi Industries kalyan dated 28/8/08 vide Invoice no. 453 and it was installed, but after installation we are facing some problem regarding power not comming properly, when i called him then every day he says today comming but till the date no one has attend the complaint, dealer is not attending my call and avoiding me to attend my complian . i am facing problem form last 5 months,

We purchased the inverter on the Brand Value of Genus,

If the custommer will get such level of service from Genus Brand hope a day will come the compitertor will kill the Product of Genus.

Any we Now i have purchased the genus brand inverter and bound to beg service . So could you please check & Revert. last hope from u.

My Cell no is[protected]/[protected]

Thanks & Regards
Prabir Kr. Sah

Sir
I have purchase a Genus Inverter sr no.[protected]U1-800FHN from Prakash Electronics Hodal (haryana). on dated0 22.04.2009. After installing I found that inverter is not working properly. I register my complaint to dealer but he is ignoring my requests which were done by me by many times.
Sir, I request you by this e0mail that please arrange to check the problem of my Inverter.
Thanks in advance
Dalbir Singh V.L.D.A.
Vety. Hospital Hodal Distt- Palwal
Haryana
Mobile No.- [protected]

i hope my complaint will be shot out through the customer forum.
My cell No. - [protected]
Kindly Pay attention towards my words..
Thanks

Dear Sir,
i installed 800 va genus inverter today
it is working fine
but front panel indicators like mains on, batt charge, backup, etc
r not showing is there any switch to activate them?

plz mail me
[protected]@yahoo.com

thank u

100% right complains bkz am also suffering like above. I think Genus is the worst quality as well worst service of the India. They people only know to cheat a customer.
In June 2010, I purchased Genus inverter from PAWAN Battery. After 2 month, Inverter is not working. I called to service center Agra(Lokesh-[protected] & sharma) but they people but not only ignoring my requests which were done by me by many times they people misbehave with me & told me very clearly that "JO KARNA HA KAR LO, JISKO BOLANA HA BOL DO, KOI KUCH NAI...".I was shocked bkz this was first incident in any service centre in my life.
I thought that have to forget the things but after that again I thought that will not take any action then they people again cheat to someone else.
So, I decided that will write to all our corporate friend & will request them to forward maximum to inform the all over India people that Genus is a very bad even worst brand who cheat their customer & don’t provide service.
Meanwhile am discussing with my advocate friend to take legal action for no service, cheating, harassment & misbehave.

Thanks!
Amit (amitagra.[protected]@gmail.com)

Dear sir,
I am a genus dealer at partur dist jalna (Mh) vedant Electricals, Isold a 5kava inverter to a petrol pump on 21 July 2010.from lat three days there is a problem in that inverter i have registred the complaint on toll free no-[protected] on Monday but still i did not get the service which you assure to be in 24 hours the complaint will be solved & companies sales persons are not attending any calls. please guide me what to do
regards
Kailas Deshmukh.
Vedant Electricals
partur

Today i got service from the engg. thanks for the quick service from the service engineer I got a very good reply from my customer about our Genus service please keep it up again thanks.

genus — inverter

sir my inverter is not charging,

now i want know that where is the genus inverters service center

Dear Sir,

my name is ombir s/. Sh. Kamal Singh
VPO-Karola, Distt-Gurgaon(Haryana)

Mere Genus Inverter mein kafi problem aa rahi ahi 2 min chalta hai fir rukk jata hai

please sir koi engg.bhej kar mere upar likha address par koi engg. bhejne ki kurpya kare,

Model no. 1400HUPS
SR.No.[protected]U1-1400

Mera Cont. No. hai [protected] / [protected]

sir koi engg. bhej de mere address par mera naam ombir hai

plz aapka engg. usse chek kar ke thik kar dega

Ombir S/0. Sh. Kamal Singh
VPO-Karola
Distt-Gurgaon (Haryana)

Genus Inverter — not working properly

after calling on customer care onty tells about complain no. but does not give service according to warranty period.

Dear sir, i have purchaged genus inverter 600 watt before 1.5 yrs. warranty period for product is 2yrs but presently product is not working properly. i had complained from last 3days but mot giving servicess.mob no. of customer is [protected].

GENUS UPS-1400 PROBLEM
VISHWADARSHAN CABLE N/W A/P-JAMKHED, DIST-AHMEDNAGAR.MAHARASHTRA.
PIN-413201 PH-[protected], CELL-[protected]

Hi, I Dr.arvind Mahulkar, Nasik inform to you that, i have purchesed a genus 800 inverter for home use but now it is not working properly.so pl.register my complaint and send mechanic at my home .your toll free no.not responding .

thanks
yours

dr.arvind mahulkar
flat no.102 thakkars treasure-d
new pandit colony sharanpur road nashik-422002
tel.[protected], mob. [protected]

i have genius 800 inverter at home. but it is not charging, so pls send your mechanic at my home,
My address- Ramavtar Kumawat
Meahandi Bagh, Kumawton ki gali, Tonk [ Raj.]
My contact no.[protected]
Mobile no.- [protected], [protected]

Dear Sir,

I am sudip from Lumding, (Assam), Dist-Nagaon. I had purchased One genus sine wave(800VA) inverter with 150Amp Exide battery from "Lord krishna Electronic" at Lumding Bazar(Assam) on 26/7/10. But for last 3months it is not charging by battery, moreover it frequently gives a sound with all the front indication light glowing at a time. So many times I have given complain he has given very poor respond. At last he has taken the both battery and Invertor. After few days he returned back the set but after three days it's giving same problem. I don't know whether there is no genus mechanic or shop propr not responding. Kindly send a mechanic. Address ;-Railway Qtr No- 779(A), Near Lumding Railway Hospital.

My Genus inverter SL no- U1B[protected], My cell no- [protected], [protected], and Lord krishna Electronic proptr contact no- [protected], [protected]

GENUS sine wave inverter — not charging battery

My Inverter (Genus, sine wave 800VA) not charging my battery from Last three months and it's under warrenty period. but I am not getting any servicing from where I bought the product( Lordkrishna electronics),addr:- Lumding,thana road, Dist-Nagaon, assam. My contact no- [protected],[protected].

I have genius 800 inverter at home. but it is not charging, so pls send your mechanic at my home,
My address- Rohit Soni
520, sector-9
ambala city
[protected],[protected]

have genius 800 inverter at home. but it is not working properly, so pls send your mechanic at my home,
My address- rohit soni
520, sector-9, ambala city
[protected]