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[Resolved]  Giftmate — Regarding redeeming of Voucher

Dear Sir,
I received a gift voucher of 500/- rs from giftmate. It was sent by mail and procedure was written for redeeming it.One PIN was also there. But when I tried to follow it for redeeming it for various online purchasing it was also giving same SMS " Incorrect format ". Then I sent mail to customer care, they again wrote same procedure. Again I tried got same error. When next time I tired to contact them then they never replied me back. Now grace period is over and I cannot redeem it. They have just cheated me.
Kindly help me in this regard. I have all supporting mails and SMS.
Regards
Amit Prakash
Bangalore
Complaint marked as Resolved 2020-08-13 23:59:27
Complaint comments  24 CommentsShare0Tweet0

Comments

I am also facing same kind of issue with Giftmate, Even they wont do anything, if you call the customer care numbers :)
TILL THE DATE I PURCHASED 12 GIFTMATE VOUCHERS OF RS 500 TILL THE DATE FROM THEM AND NEVER FACE ANY PROBLEM IN USING THEM.EVEN I SUGGEST THIS OPTION TO MY FREINDS AS WELL.ALMOST 10-12 FRIENDS OF MINE USING IT AND NOT FACING ANY PROBLEM.
well i m also using giftmate since last 1.5 months and i never faced ny problem infact there customer care dept also helps ya...it takes them time to refund the money but they did return my money when there was a system failure...
I am also using giftmate and not facing any prob .Your procedure was wrong write proc is

PAY + code+ urpin send it 57333
my credit card was charged but there was no sms about the voucher pin.. on my number [protected].. also they dont reply to my email...please help
According to the Sir India Offer -
"if you buy any product at any price listed at this site, you will be winning a free GiftMate Mobile Gift Voucher worth Rs. 250 added on to your mobile phone. You will be receiving your Gift Voucher as an SMS to your mobile which you need to enter when you register or buying at SirIndia. As said above, there is no minimum purchase amount required for you to buy there, you can even buy anything for Rs. 50 or even below to get the free Gift mate voucher worth Rs. 250 and this offer is valid from February 22, 2008 to March 7, 2008".

I am surprise that i was bought a product on dated 04 of March 2008, but i cant receive any giftmate voucher of Rs. 250, according to the Sir India Offer. if they cant send any voucher, So why this site make a fool of all customers.

Giftmate — Giftmate is making people fool

DON'T TRUST GIFTMATE. THEY ARE JUST FOOLING PEOPLE. I RECEIVE A VOUCHER ON MY NUMBER AND IT IS NOT ACTIVATING...WHEN CALLED UP THEIR CUSTOMER CARE(A STD CALL FOR 15 MIN.) AND WAS TOLD THAT IT WAS SENT BY MISTAKE. MY VOUCHER ID WAS 516806.
NOW WHO IS RESPONSIBLE FOR THE LOSSES THAT I INCURRED IN FORM OF TIME AND MONEY. I WILL TO SUE THEM DEFINITELY.
DON'T TRUST GIFTMATE. THEY ARE JUST FOOLING PEOPLE. I RECEIVE A VOUCHER ON MY NUMBER AND IT IS NOT ACTIVATING...WHEN CALLED UP THEIR CUSTOMER CARE(A STD CALL FOR 15 MIN.) AND WAS TOLD THAT IT WAS SENT BY MISTAKE. MY VOUCHER ID WAS 516806.
NOW WHO IS RESPONSIBLE FOR THE LOSSES THAT I INCURRED IN FORM OF TIME AND MONEY. I WILL SUE THEM DEFINITELY.
DON'T TRUST GIFTMATE. THEY ARE JUST FOOLING PEOPLE. I RECEIVE A VOUCHER ON MY NUMBER AND IT IS NOT ACTIVATING...WHEN CALLED UP THEIR CUSTOMER CARE(A STD CALL FOR 15 MIN.) AND WAS TOLD THAT IT WAS SENT BY MISTAKE. MY VOUCHER ID WAS 516806.
NOW WHO IS RESPONSIBLE FOR THE LOSSES THAT I INCURRED IN FORM OF TIME AND MONEY. I WILL TO SUE THEM DEFINITELY.
I & my husband rcvd giftmate voucher of Rs.200 but due to server problem it was not activated next day when I try to activate the voucher it was showing invalid voucher ID. I contacted with the giftmate support team they told me that they will send me the voucher id & detail via mail till today I have not rcvd the same. Now the giftmate support team is not replying too. I don't know what the support team is doing...
I HAVE PURCHASED A PRODUCT FOR SIRINDIA.COM THROUGH PAYMATE ON[protected], AND TILL TODAY, ie[protected], THEY R SAYING THEY HAVENOT RECIEVED MONEY IN THERE A/C, WHILE PAYMATE CONFIRMED ME THAT THE MONEY HAS BEEN DEBITED FROM MY A/C AND CREDITED INTO SIRINDIA.COM A/C.
I send an sms for the contest of chota ustaad & mtv roadies . I didnot receive any voucher till yet as i send the sms on 27 th of march for roadies and on 29th of march for chota ustaad . they are making fool.
i played mtv contest and star voice of india . i recieved the msgs from giftmate and the voucher id also. i send the mail in customercare, the mail was back with me it was not recived by the giftmate customercare. please send me the voucher id again so that i can buy something that i am needing.
i played mtv contest and star voice of india . i recieved the msgs from giftmate and the voucher id also. i send the mail in customercare, the mail was back with me it was not recived by the giftmate customercare. please send me the voucher id again so that i can buy something that i am needing.
who to get giftmate voucher plz tell me
Giftmate has never cheated me though i have been using their vouchers for buying goods from indiatimes shopping and indiaplaza.in and doing it for last 3 months.

Giftmate — Voucher not received

IN ZAPAK WIN Rs.750/= they confirm in zapak msg and ihave submit my mobile no also but till not recevied any msg from zapak
plz help me
I HAVE PURCHASED A PRODUCT FOR SIRINDIA.COM THROUGH PAYMATE ON[protected], AND TILL TODAY, ie[protected], THEY R SAYING THEY HAVENOT RECIEVED MONEY IN THERE A/C, WHILE PAYMATE CONFIRMED ME THAT THE MONEY HAS BEEN DEBITED FROM MY A/C AND CREDITED INTO SIRINDIA.COM A/C. I SEND THEM A SCAN COPY OF MY PAYMENT HISTORY BUT TILL THEN NO RESPONSE, SO PLEASE BEWARE THIS FRAUD WEBSITE,
THIS IS A FRAUD WEBSITE PLEASE GUYS DONT DO ANY SHOPING FROM THIS FRAUD WEBSITE!!!
I HAVE PURCHASED A PRODUCT FOR SIRINDIA.COM THROUGH PAYMATE ON 31-jan-2009 AND TILL TODAY, ie 05-feb-2009, THEY R SAYING THEY HAVENOT RECIEVED MONEY IN THERE A/C, WHILE PAYMATE CONFIRMED ME THAT THE MONEY HAS BEEN DEBITED FROM MY A/C AND CREDITED INTO SIRINDIA.COM A/C. I SEND THEM A SCAN COPY OF MY PAYMENT HISTORY BUT TILL THEN NO RESPONSE, SO PLEASE BEWARE THIS FRAUD WEBSITE,
THIS IS A FRAUD WEBSITE PLEASE GUYS DONT DO ANY SHOPING FROM THIS FRAUD WEBSITE!!!

Zapak — did not received giftmate

my id in zapak is hasahasahasa7 on 6-5-2009 i won giftmate voucher i havent recived it yet

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