[Resolved] GLOBAL DIRECT — NOT ACTIVATING SIM CARD SINCE LAST 6 DAYS | |||
I AM AN EXISTING CUSTOMER OF VODAFONE AND OFFERED AN EXTRA CARD AFTER CHANGING A PLAN FOR EXISTING CELL NUMBER BY GLOBAL DIRECT EXECUTIVE ( MS. SAIMA ) ON 26TH APRIL 2010. I HAVE PAID ALL THE REQUIRED CHARGES FOR THE CARD AND HAVE COMPLETED THE FORMALITIES TOLD BY THE SAID EXECUTIVE ( MS. SAIMA ). THE SIM CARD RECEIVED (ON 29TH APRIL 2010) IS NOT ACTIVATED TILL DATE EVENAFTER MY CONTINIOUS FOLLOW UP WITH THE GLOBAL DIRECT EXECUTIVE. I SPOKE WITH VODAFONE PEOPLE ALSO AND THEY TOLD ME THAT THIS MATTER WILL BE CLEARED OUT BY GLOBAL DIRECT ONLY. NOW THE GLOBAL DIRECT EXECUTIVE (MS SAIMA) IS NOT ANSWERING TO MY CALLS NOR GIVEN ANY CLEARIFICATION IN THIS MATTER. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Vodafone — Not Activating the new SIM since from last 6 days
My SIM no is [protected]My Number is [protected]
Purchasing date 18.10.08
I am amazing that my sim is not activate from last 6 days
i am opted a plan of 499, post paid
When i contact to customer care centre they said this SIM Number is activate to another person, and tell that it started working with in 24 hour from its next day of purchasing i.e. from 19.10.08.
Since i Am a business man I facing a lot of problem .
kindly activate it.
My Adress and ID proof i already submitted to the seller
it is a matter of prestige to your company
K A
New Delhi