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[Resolved]  GTPL Broadband- ahmedabad — Broadband connection

i have buy GTPL broadband 265kbs - 90 days - Rs. 2630 service on 7 july, 2009 but they not connect internet at my home. i have complain their but not replay to me. At ahmedbad GTLP broadband manger is ANNU Bhai and Maninaar helper is Shemsigh (+91 [protected]).
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  24 CommentsShareTweet

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Hi,

GTPL is the worst service provider in any field I have ever seen in my life.

I took connection 15 days back but still it haven't started. When I call customer care they say to call technical team because they are there to only register complains.

When I call technical staff they say they work from 11 to 6 and between 1 to 4 they take break, so I have to be available in either 11 to 1 or 4 to 6 .

I dont' know only they are the people who are doing job in this world.

If there is problem in taking connection I don't know after they start the connection what service they will provide.

WORST !! WORST!! WORST!!
bad staff with bad service and i have net speed 8 MBPS, after new installation good after a week very bad and now very bad
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Unfortunately, there is no 0 star for which GTPL is actually eligible. Their customer support service, as well as maintenance of the network, is worst then worse. I could not remember how many times in a week their services go down. Once they have received paymment then they do not bother about you.

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    Hathway / Gujarat Telelink [GTPL]
    Customer Care Service
    Customer satisfaction rating
    35%
    Complaints
    587
    Pending
    0
    Resolved
    204
    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
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