Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

sir / madem

what's this

in week 3 days your net is close &
2 days speed is to slow

what's this

u r mentalyy torcher me

now what's ?

pls reply me

in week 2 days your net is close

internet not working

Fraud company not reciveiving any calls

telephone and broadband services — POOR OPERATIONAL STANDARDS AND HORRIBLE QUALITY OF CUSTOMER CARE

POOR OPERATION STANDARDS AND HORRIBLE QUALITY OF CUSTOMER CARE



It is submitted that on 18-12-07, a so-called agent from the Airtel office visited our house to collect the amount of bill due on the above date . He, as usual, collected a cash amount of Rs 1942/- and provided receipt numbered 47573 in return which also bore the hologram of Airtel.

Within 3-4 days my phone connection including the broadband services was disconnected. After meeting the concerned in charge at your office situated at Krishna Plaza, Meerut my connection services were resumed. It was there only where I came to know that one of your employees retrenched from airtel was involved in the fraud and absconded after collecting bills in cash from a number of customers in the vicinity of Mangal Pandey Nagar . He is of late said to be in police custody as per the information obtained from your above office.

In spite of the above facts and paying my telephone bill well in time every month, my broadband services have been disconnected every now and then since last December.
Even the past months bill amounting to Rs 1360/- have been paid well in time on 6th of March’2008.

During all these months I have been calling and even meeting your employees at your office for the above restoration of the services but in vain.

I have called and explained the same to at least 50 of your customer care executives. Every time I complaint number is issued to me and I am assured of getting back the services . It has happened that my broadband services have resumed for a few hours and some times even for a couple of days but have been disconnected after each such occasion. The customer care response is that my connection have been barred from “higher levels”. No person, including the customer care executives and office employees, has the clue what are these “higher levels”.

In the above process apart from numerous customer care executives, I have met or spoke to the following persons .

Mr. Ashish, Mr Tejbir, Mr Martini all from Meerut office.

Mr. Manish, Mr. Tarun from Delhi Office.

I am very disappointed over the overall care shown to me by Airtel, despite that I am an Airtel customer since past few years. I wonder that even after paying all bills in time ever since I have your connection I had to encounter the above mental harassment . The funny part is that my ISD, STD, and local telephones services were in place during all this period. The common sense says that if I had been wrong on my part then you should have disconnected all the services all together, why only broadband services. When I bear the original receipt of the disputed bill, what is my fault . If somebody has acted recklessly in your company why should a customer suffer for that . Moreover why no action was taken on all of my complaints and why no body thought about removing grievances of their customer?

The answer is simple in front of me. Nobody at Airtel is bothered.

I too work in a Multinational company and I know how important it is to value the customer . We are taught that a satisfied customer brings two more customers with him but a dissatisfied one takes ten out of the existing ones.
But Airtel seems to be in another pursuit.

If I have done any wrong or any bill is due from my side then I must me told . Your executives are simply registering my complaints till date, even maintaining that my complaint is genuine, but not getting it send across the concerned authorities.

I have decided to call off my Airtel Connection, the application for which I have already put forward one day back . It will be definitely in my interest to end all relations with Airtel and save myself from further mental harassment .

My purpose to write this mail is to get some one at the top in Airtel, who might be just awake, to look into the matter and let not other affected customers to follow suit.
I believe that there is always some one at the top who takes care of any carelessness shown towards the staff at the lower levels. In fact a good corporate is always up to save its customers. I hope Airtel becomes one too.

Thanking You,

Ritesh Kaushik

[protected]

On behalf of Mr Mahendra Kumar Kaushik
[protected]
Airtel No: [protected]

663/2, Mangal Pandey Nagar
University Road, Meerut city
UP - 250004

Dear Sanajy Ghelani

U can arrive to consumercourt along with maxum documantation and photo copies and surely you would be helped and will surely ger Rid out to the case.

The wired connection method is totally illigal and against law.
Ask your society for NOC documents details.
And AC supply cannot be impliemented untill unless seperate cabin and Torent Power Certificat in public area.

U Can be compenciated highly

best of luck

Dear Sir

Subject : Feedback for GTPL Complaint

Finally I have received service form Technical executive and it seem that the problem is been resolved.

On 28th Feb & 1st -2nd March Your Tech. support Engineer Mr. Sujit & Mr. Soheb visited my place and also did some technical improvement.
From that day on words I have not received network unplugged problem anymore.

Yesterday Mr. Ramesh have visited me for feedback of existing problem.
He told me that all necessary improvement have been done to resolve the problem permanently & also committed that such in-convince will not occur again in future.

I Hope I would receive support instantly if any technical problem occurs.


Reguards

Sanjay R. Ghelani (The Complaner)

Hi All,

USERNAME : mukund_ce
AREA : ODHAV

I have a same problem as Sanjay Ghelani has !!!
They didn't gave me rent of their switches and hub also. (For Whole 6 months)

Final word from me :

"Never Never Never take service from GTPL". Believe me it's beneficial to you.

GTPL Broadband — refund bcoz not install

in march 25 2009 i have given ch.to gtpl for connection + six month rent. they have promise to install within six days but they were fail to do that. so i have ask for erefund its also not given till today . hopeless administration and bogus company

Even I have suffered the same from the hands of GTPL.
Every other day I get the error 678. Whenever I call the customer care executives, they give me a complaint number and solve the problem in 1 day..
But the same problem arises again and again.
Misguided by there representatives, I bought their 1 year plan and have been suffering since the last 10 months.
And this guy ABHISHEK.. he does not have manners to talk. Worst person I have ever come across in my life.

They have even installed their SWITCH on my terrace and not paid for it since the last 3 months!!! and there is no one in the customer care to listen to this complaint of mine.

I am fed up of such a service. and would never suggest anyone to buy their connection.
CHOR COMPANY hai .. CHOR LOG baithe hain

gtpl is a bed & poor servise

It is regetfully said that the service provided by the GTPL broadband is very bad. Everytime, we are complaining and complaining on phone. But no response is shown by the GTPL broadband. And Xth Pass engineer comes everytime and says that there is fault in the cable system or there is no light. What the hell system is? Everytime, it shows GTPL is "unplugged" or "Unable to connect" "redialing". What is this? And you take money from the customer in the advance. And instead of providing service to the customer, you are harrassing. On 25 th June, 09 I have taken the internet connection( Unlimited Plan - 128 kbps) from your GTPL broadband and since then I am fed up. And I have spent lot of money on phone for making complaints. Who will pay that money and moreover for the harrasment your GTPL broadband doing with us. Our neighbour has also taken the connection of GTPL. Yesterday night his connection was on and our connection was not coming. What is this??????????????????????. Everytime they give complaint number & number. We don't want complaint number. We want to solve our problem immediately. We will not tolerate this harrasment. If any immediate action will not be taken by your GTPL then we will go to police station and consumer court. Do not take it lightly. We have not taken your connection for harrasing ourself or spending money to take your complaint number or bearing your illerate engineers. If you cannot solve our problem then we refund our money. We don't want your stupid services. You are cheating & befolling your customers. Take immediate action or refund our money.

Reply me immediately that what action has been taken regarding my complaint on phones and last e-mail.My user name is ''virendraneetu". And taken connection on 25 th may, 09 - Plan 128 kbps.

hiiii aap logo ne english movie ki chanel ku nikal de uske karn to cable lagvaya tha to plese vo cannel lagva do aur natinal geogarphic aur discovery ko aage lado vo bahut peeche hae

Gtpl Connetion bad qualitey and bad servie and a aney information 2 change aney type changesh
very bad sevice.
My GTPL user id ashwinp

Guys thx for ur feedback. I was planning to take GTPL connection but ur service changed my mind.
Now i am not interested to take this connection.

GTPL People this is 4 u -- please improve ur service and standard otherwise you will loose ur customer day by day...

I had purchased GTPL BROADBAND at my home in manjalpur baroda and i had paid for 6 months This is the worst broadband of all...Never buy it Fibre optic technology is failed ..for them i got no refund also...

PLEASE DO NOT BUY GTPL...

pls give me the site to find out the user acount use.

your internet is very bad pls refund my payment
user id is jayvision

GTPL Broadband is very poor service in nadiad...
i have a connection of 6-256 kbps. but it is very slow service.
this connection will be needed waste of time and money...
in 256 kbps download speed is only 15 kb and other service
give in this connection 30 so very careful to use this connection.
Even I have suffered the same from the hands of GTPL.
Every other day I get the error 678. Whenever I call the customer care executives, they give me a complaint number and solve the problem in 1 day..
But the same problem arises again and again.
CHOR COMPANY hai .. CHOR LOG baithe hain...

pleaseinproveyourservicethatisgoodforyourbisunessinbaroda

I am facing similar problem in Cable connection.
I have given the compliant many times but they don't respond.
GTPL is very bad cable connection & Poor service.
Nagesh.N.Sanap
[protected]

Chor compeny nayhi pan badha bapu nu j raj chale 6.
jo compeny proffessionally chale to very good compeny 6?

i have also apply for new broadband connection of 256 kbps unlimited plan. i have apply for this connection on 7th february 2010 but till today any person not meet me for this connection so till today i cant get my connection.

i have already pay for Rs. 2630 cash for this subject.

I have also suffered 678 error and lost more than 15 days of connectivity due to unprofessional attitude of GTPL ahmedabad. My plan was 6 gb 6 months. they had p[romised me extension for days missed due to non connectivity and the amount of GB that remained unused will be carried forward.

Speed becomes slow by the passing a time...

gtpl service is very bad and not use the gtpl broadband and contact no [protected]

My user Id is pritijoshi. i am complains last Many days about my internet problems to your Baroda Branch
personnels but they are not response properly and today i have give Cancel application of my internet connection becouse of Mentely Harresment.

I use many Inter net company has net but found no one give me good Servise not, once I saw the ad on TV for gtpl broadband and I called the office at baroda of GTPL ([protected]/76) and I the Internet booked in 2 days to put my home on the Internet, today I use the Internet to 1 year of GTPL Broada 2 month ago I was much rain, which is close to 1 day a Gtpl I Customer Care I spoke and I have written to their complaints and the tech there did me in 3 hours, and Problem Solved I made a lot of GTPL and his friends happy, I just advised GTPL the Internet. GOOD service and Support to tech. ( lalit sir, sandip, pratik sir and many)

I have proposed today to be one of the subscriber and handed over a cheque on BoB .
I am Bhupen.

I hope they must have up graded method of connectivity.

So I invite GTPL technical executive to demonstrates installation method.

In case, found imroved, I will react withinn a day or two.

Date: 18th Oct. 2010 . My contact [protected] and[protected] Ahmedabad.

My name is Sandeep jarwani & I am consumer of your GTPL broadband connection.
Details are as following
Name: sandeep k jarwani Created On: 7 Apr, 10 14:52:49
Username: Sandeep_jarwani Renewed On: 6 Jul, 10
Pin Serial Number: [protected] Expiry Date:06 Jul, 10
Planname: ECONOMY12-256 Account Status: Active
Login Status: IN Disable Time: NA

First of all I would like you to focus your attention that I am highly not satisfied with your product quality, support and services.
Reason for purchasing GTPL broadband connection:-
I am a technical support executive for a private limited co. and have to complete my daily assignment punctually and so I required an quality Internet broadband and so I purchased your above mentioned plan with my whole trust on GTPL brand name.
Reason why I am not satisfied:-
01> I have never received proper connectivity at my requirement. (Un-plugged or error 678)

02> Whenever I placed complaint I have been place with a complaint number and committed to get solution next day morning.

03> Next morning to evening it works, but then again same problem repeats and up to now the same.


I am not any more interested to use your broadband connection and so please kindly refund my connection charges paid and discontinue your ugly services.

Details are as below:-
Date: 6/06.2010
amount of Rs. 4300/- (Four Thousand Three Hundred Only) by Cash in full.
Days: one year, Plan: 256 Kbps, ALLOWED: UNLIMITED

Please send your executive as soon as possible to refund me at my home as immediate as they arrived to collect at the time of inquiry for connection.
Hope will be done as easy I aspect or else will see further.

hi
i m jayesh goyani.
internet installed before 2 weeks.
but in 1 week my connection give error like "678" means Cable not connected.

before install this connection sales person says your complaint will be solve with in 24 hr.

after 1 day of my complain i call to customer care at that time he says that 24 working hours means it take 3 days

(8 hrs working per day * 3 working days)

u may mail me [protected]@gmail.com.

i try to call technician head but when i call him "Number dose not exists".

in customer care there is not any available for answer a call i have to call minimum 15 to 20 times for complain.

Hi,

I have been using GTPL for a year & half plus but i am not satisfied with the services. The 678/651 (for Windows 7 users) problem pops put every now & then, especially at crucial times! Moreover, because of the new toll free customer service no., you have to hang in quiet a while before an executive happens to pick the call.

The service technicians respond lazily & only come by the end of the day (without any intimation) when you are just having your evening plans! They mess around with the cable & wires & leave with absolute no idea as to what is wrong.

In my case, as nothing seemed wrong, they came to the conclusion (on the 4th day of complaining) that the cable wire has water in it & needs to be replaced. No wonder I am having a tough time with my computer as it shuts down every now & then! the water must have got into the CPU as well!

Anyways, since i was not available at home on the 4th day, they put the blame on my absence...there technicians were infront of my house & ready to replace... & closed the complaint without solving it as they were being questioned by their superiors on the delay!

I definitely wont recommend their services (unless its the last option) to anyone after going through it for the last 18+ months! I am discontinuing with their services even if i dont get any refund!

My last complaint no. is mk89861.

Dear sir
applay gtpl broand conection job, , , , exeprience
4 months tikon digital networks ltd pvd
3 year airtel call center tl
qalition ty, b com pass
contact number [protected]

12345

I am facing similar problem in Cable connection.
I have given the compliant many times but they don't respond.
GTPL is very bad cable connection & Poor service.
haresh patel
[protected]

It's Right.

GTPL Serive is really very bad.
i also get it that.
my name is alpesh

GTPL Jaydeep Cable — chit

Tamne jan caruchu ke amari vadi ma aavel
jaydeep cabel vada bhai je copnima kota vauchar banavi ne
copnipace karcoleche te compnima ti (2) manasno pgarleche
je fact aekj manos rakelche ane costomar pace manfave tem
ret leche ane purti sarvis pan aapta nati upati GTPL nu nama
laine dadagiri creche.

tenks

gtpl jaydeep cebal — chit

chting for all costomar to (gtpl jaydeep cebal ) mantali chrjis is very hai and not sarvis to camplen veri veri bed net work servis and flli dadagiri .pless pless help to over wadi aeriyas all memburs,

Userid : ashwinmistri
Resi : Arbuda nagar, Odhav, Ahmedabad

I am gtpl customer since last 3 years. i have also faced the same problems in past. but at that time gtpl was new company and competitors disturbed them to do the same.

Now in any problems you face in future just reach at Anirudhsinh Jadeja (Anubhai - MD GTPL). he does not know all this problems.so if you want good result or refund just reach at their home directly at SABARMATI - every one know their home. his nature is like god, really really he is good person, i want to inform you to him instead of customer care and see result.

Ashwin Mistri
Odhav, Ahmedabad

I am from gujarat(ahmedabad) New Ranip.

My complaint is that i has given the amount of Rs4800 to GTPL for internet connection on 10/08/09. They told me connection will be done in 2 days. I have called to Mr.Milan([protected]) and Mr.Dhruvan([protected]) (Mr.Dhruvan collected payment) more than times about connection. But they are not responding me properly. They are just extending the time limit of connection and behaved like - "what you can do after paid you". And i need it urgently. So, please do needfully for me.

Dear All

I am Sanjay Ghelani the complainer.

Kindly I want to inform you all that I have renewed my GTPL account due to one if the sales guy from GTPL insted me very much. He has taken me in confidence that the service and support is improved

I am now using GTPL --last 4 months (Sep 2011 to August 2011) and have no majors issue occurred. Now I personally feel that GTPL broadband have improved a lot.

Let see further guys...please do not Hesitate to get GTPL broadband. IT is really improver. My contact no is [protected] ...please call me to get feedback.

Regards
Sanjay Ghelani
Quick Heal Technologies Pvt. Ltd.
[protected]

it is very bad service...in future i never take a internet connection from the GTPL even if any one is going to take the GTPL connection i will suggest that please do not trust and believe in GTPL internet


i also face the same problem every day like

when i connect to internet by giving user name and password it work good only for 10-15 minutes then i receive a message like redial a network connection

i face the same problem every 20-25 minutes

even the speed is very slow
it is best and best for me to use the internet by using mobile via data cable for stable connection

thanks

jay deep cable, vadi jene gtpl na 20 cable chori carine potana namper chalaveche

hu tana name sate list aapicaku chu

yas thiss is rait

gtpl jaydeep cable — chit

GTPL JAY DEEP CABLE is a fraud company, they just want to charge the money and at the time of service they are not attending it. Since last six months i am constantly complaining either through phone or meeting personally but they are not responding ADD:- GTPL JAY DEEP CABLE WADI HANUMAN POLE, NIYAR POMLI FALIYA ; GAJRAWADI, WADI...

ALL GUYS PLEASE WE MEET AT SOMEWHERE. AND GO TO GTPL OFFICE AND BACK TO OUR MONEY. KOI AKELA NAHI VAPAS LE SAKTA.. SATHE ME JAYENGE TO FAT JAYEGI SALO KI.. LOOKING FORWARD TO YOUR CALL

PLEASE CALL ME: [protected] SARJIT

My username ruchit429
GTPL is probably the worse Internet service provider .
1. call to the customer care gets connected in 30 to 60 minutes .
2. Internet connection is lost atleast once every week for a day or more .
3. Low Quality service is provided to customers
1 OF THE GTPL TECHNICIAN HIMSELF TOLD ME THAT CUSTOMER CARE EXECUTIVES GET 5000 INR PM NOW YOU can guess the quality of these executives .
THEY CAN'T EVEN UNDERSTAND WHAT CUSTOMER IS COMPLAINING FOR,

I WAS ABOUT TO REGISTER COMPLAING FOR HIGH PING AND EVERYTIME I HAD TO EXPLAIN THE MEANING OF PING TO THEM .

AND PROBLEM STILL NOT SOLVED SINCE 1 MONTH, NOW I AM GONNA TEAR APART THAT CABLE FROM MY CPU.

weekly one complain isend poor services
username-mrpatel23
gota

Dear Mr. Abhishek & To Whom It May Concern

Subject : Poor Quality and Bad Services

I am PK Gupta from ONGC staying at D-22 Galaxy Tower Nr Grand Bhagwati, SG Road, AHmedabad -54 . Since last 7 days channels are not coming at my place with alarm no signal. Many times reminded and finally after 3days lodged a complain having No 89823. But till now it was not rectified after repeated phone calls.

Pl look into ther matter and reply as soon as poosible.
Regards.

Pawan Gupta

GTPL connection very poor & bad. Most time the connection are singal not found message in our tv

What to comment for 100 times no one is coming to see also at home nor picking up the phones...
Money took means customers service over ...
Id : himalay Arora from anand
I[censored] really worried thn der should ba service boy to call...
Hope u take serious...GTPLGTPL BROADBAND

Gtpl connection rocks i have been using it from over 4 months now and i have not faced any problem . service and maintainance is very good and the connection speed is just awesome . when ever i faced internet problems the technical would come within 2-3 hours and fix it . i just faced problems 2ice that too it was faced the same day . Even on sundays they work . yes they fixed my connection on sunday . i love gtpl broadband.

Never go with GTPL Broad band...Cheater componey

No channels detected from last 24 hrs...only " No Program" Status showing on screen

I am GTPL broadband user, I m stock broker - frequently connectivity is breaking and technical guys are not attending

I hav paid the required amount for a plan. Even after 1 month, they hav not established a connection .i have complained many times but they r not paying attention. I m going to consumer forum.

Is the broadband connection of GTPL available in paldi area now???
please reply...

Hello,

I have take GTPL connection few months back and after first month of satisfaction with the connectivity although the committed speed of is never delivered and its almost less then the lower expectations as well.

I am from Indira Bridge, Ahmedabad and i have take connection from Mr. Prakash who is your distributor in Sardar Nagar near Indira Bridge.He is also providing us TV channel service as well so we thought this is best to have one service provider for both services which is proved to be wrong. I have taken Night Viewer plan.

But still at the service level i have more concerns to share and below are the points i would like to highlight here as below: -

1. He does not have good technical staff members at his end who can repairs the problems.
2. He does not get the service done on the committed time and i have to waste my lot of mobile phone charge by calling them and also wasting my time in following up with him.
3. He always says me that GTPL guys are not responding him and always shares the concerns with me but his sweet talk cannot make me happy as i want the service and not excuses.
4. Also when i talked with Mr. Ramesh and explained him my situation i was committed next day morning service at 10AM or 10:30 AM but the guys came in in the later afternoon where i again lost lot of my mobile phone charge and also wasted my time. This ha frustrated me a lot.
5. When the guys came in i got the information that they have some other area to cover and they does not come in my territory and this is their kindness they have come to this area. Where are the guys of my area who can resolve my issue?
6. When the guys from Praksah coming to solve my issues sometime says they are not experienced one and they operate with the channel cables and this is the level of experience they get into the work so i do not know on what skills my service is dependent on from your end.
7. It has cost me loss of my Business Targets as i am in Service Sector and my company gives me targets which i am not able to fulfill now.
8. I have lost my own business which i run for my extra income and this has cost me lot of money now.
9. After asking lot of time i did not have even one time the contact numbers of GTPL call centers and after fighting with him he shared with me the number of Mr. Ramesh and he guided me to Call Centre Numbers.
10. I pay the money in advance and get the bills later which is not a good way to take the money from the customers which has being followed at your service end.
11. I am not getting any proper information from your distributor here as well so I am not at all satisfied with him.

I am mentally harassed now and want to get my money refunded. Please take appropriate actions and do the right thing. If not done I have to take further actions as I have not rendered service which I was promised and cannot take this good price paid for very low standard service availed to me till now.

Best Regards,

Jagdish Utwani

[protected]

[protected]

19, Swastik Tenament,

Indira Bridge, Hansol,

Ahmedabad: - 382475

Hello Friend,

Thanks for given your review here..I was planning to get GTPL connection but Now, I have to find another option for internet.

Really thanks for it friends..

Regards,
Hardip

even i was going to purchase it by today
now i wont

hello
please give me website which give me information about my gtpl account validity

yar itna bhi bura nahi hai.vo log jaldi thik akr ajtea hai rather than bsnl service

i have paid for six month connection charges on 2nd Nov`09 but till date after one week
my connection is not start.

why

i want tochange my user name and password

I am also facing same problem as i had install the net on 1st Sep 2009 and after 4 Month i am not able to use my net continiously 1 or 2 days every time shows error of 815 it means Power problem from junction box and after changing the possition of junction box (same installed on my terrace) since last 24 hrs my net shows error of same 815 as GTPL have no proper solution in this four morth i had complained 20 to 25 times and 2 -3 times they will take 10 to 12 days for solving the net problem
today at 4:30 PM GTPL started the net let hope up to how much time can i use the net, if now my net not work i will take legel action on GTPL aagainst my looses of business and suffer for time for follow up

Regards,
Chetan Mehta - [protected]
Vadodara

bhai aa to kharab ane bhangar connectation che...

i have purchased GTPL Broadband connection 12 before days. GTPL charged me 1104 RS for 1 months unlimited 24 hrs 128 kbps speed internet connection and I agreed and paid the same. but after getting the connection most of the time Internet not working. I had complaint many times to GTPL about the problem but they totally failed to shortout the problem permenantly. I also asked GTPL that if you will not shortout the problem permenantly than I will go through Consumer Forum, but still they have not shortout the problem. I have to go cyber cafe each and every time even after purchased the broadband connection.no body listen for any kind of complaint for connection . i advice to other customer to not take GTPL Broadband connection

i have advanced pay to gtpl agent for taking connection. is it o.k.

tarang solanki

[protected]

Gtpl is the worst Internet Conection Especialy in Indra Brige...
Which is under the Mr.Prakash(syham Telecom)..
They Are not Able To Provide Sevices...
They Are SUch A bag...
Try TO Avoid GTPL Internet Conection...

Very Bad Service..
First of they provide good speed and after some time no any companitn the listen. and
service not provide properly.
no listen any your call.
and many time your net refuse.. problem after 2 month

hi friends this is amit rajput who is older user if gtpl and i know how to take work from gtpl and how to treat them. i[censored] r nt satistied with the gtpl exective then call him and ask him about that "i want to do complain your executive". in beginning they will say leave it and what is the prublem and bla bla bla but dont give up just say give me the process of conplain of your executive then after long discussion they will give u a sebsite address athen told them i m jst complaing now belive me friend they will take your proublem dam seriously.
and i[censored] want to know your accout details then just type 182.237.10.2 in your url(like where u r typing www.google.com)dont use www just type number and enter u can check your account detail.

most important whenever u r complaining in customer care then take your complain no and keep it. bcase you can extend your day according to complain no means jst example: in six month pack u have 12 complain with u and your 6 month is expiring after 3 days then u can extend your 12 days of complain means u can still use 15 days. but u have to keep your complain no with u.

if anything else u want to know i m with u jst call me [protected]

I wnnt to Complain against gtpl broadband.

Sir, I purchase gtpl broadband at five months ago with sixth months advance payment.

So, Sir I am customer of gtpl broadband last five months but I am not satisfied with
their service because 30th or many time gtpl company give me complain number
and company's service engineer Mr. Kapil tell me our service always like this
if you dont want to use it remove cable out side.

Sir, I agree with him & many time I complain in gtpl broadband's customer care department
to close my Account and refund my advance payment but they are not reapply it.

So please sir take any action against it.

thanks

error no 651

To repair erroerror nono651

set top box

Set top box not working from 0. 20 days.operator not responding