[Resolved]  Guess — Poor quality of Handbag

In February this year, i bought a ladies handbag worth Rs.6000 from Guess showroom in Select Citywalk, Saket, New Delhi. Its been just two and half months and i have hardly used that bag. The leather from its handle has started coming out from all sides. It seems i have bought a local bag and not the original Guess. The phone numbers of that showroom are not working
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Aug 14, 2020
Complaint marked as Resolved 
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i too have bought a suit fabric from zardozi, that was earlier in south ex.. n after the first wash the color went away.. i could not expect such thing from a brand...
it seems that i bought that stuff from sarojini market, though i had spent a petty good amt of 400 buks on the stuff. n same the telephn numbrs are nt working..

Guess Handbag — Poor Quality

I bought a Handbag from a Guess Franchise store in Menlyn - Pretoria. The stiching on the strap has given up. Now I am left with a bag with without a handle. I am quite shocked & outraged by this poor level of quality from such a well established fashion house.
I recently bought a Guess bag only to find that within a few months the handle began to fray and a few stitches ripped open.The store I purchased it from refused to credit or exchange it.It would be great for a Guess representative assist us ardent Guess fans - but with no assistance it will be a distant love for the brand.
There handbags are horrible, the handles lose the insert on the side, and the inside is not sewen properly.
I bought my handbag for over 100.00 and it is useless after 2 months. They need to stand by their product. Unfortuneately I thought it would be a great bag so threw out the sales slip. Hold on to your bill!
I bought a handbag from GUESS at Amby mall, Gurgaon. Started using it after a couple of months. On the second dayitself, the leather started melting away in patches. Spent 9000 bucks. Threw the bill. The outlet guys were so rude but eventually agreed that the bag was from their outlet. But will change it only on producing bill. Can anyone help with the customer care??
In December 2010 I bought a bag from Guess showroom in PONCE Puerto RICO. Its been just 3 months and i have hardly used that bag. The leather from its handle and the bag itself has started coming out from all sides. I had other Guess bags but never had this problem. I live in Aruba so for me its impossible to claim it in PR where I was on vacation. I really hope Guess will refund me for the since I paid $160. for a useless bag. Where else can I complain? M.B.ALbertus-da SIlva ARUBA.
i bought a guess hand bag and in only 10 uses i could see the cracks on handles and peels on the zip . went to the branch where i bought it from, the staff was very unfriendly and stated she will send to the head office for repair and it should come back in 4weeks.

i paid over $250.00 for this guess bag and i had problems in a short time and i use a bag which only cost me $30.00 and is still in use for 4yrs. i am very disapponited wth the guess brand stuff . Not worth paying money for brand name stuff .

Guess company should look in to this complaints and improve their products.And teach their store staff to be polite to customers, in sydney.

Guess — PURSE PEELED OFF

I bought a purse from Guess GAteway and the leather is peeling off and it looks disgusting, it is just over a year old. what recourse do I ahve for a purchase of over R500.00

Guess — Handbag

This is my second attempt to purchase a guess handbag, The value of my handbag is R2800, after having this bag for a month the rubber around the handles have been peeling off, and around most of the moulding areas. I'm very dissapointed in the quality of a guess hand bag.

Guess — Quality of Guess Jeans I bought very poor

Bought a pair of 'Guess rocket boot leg ' jean I have worn them approximately 15 times In that time they have torn by the seams twice As a first-time buyer of your product I am very disappointed with the quality of your product I was under the impression that your product was of a more superior standard??

I bought a Guess bag from Rosebank Mall which cost R1400, it's only been three months since I got this bag. The leather from handles are coming off and cracks on the handles. I still have my receipt please advise.

I have bought an original guess bag in the expensive male in Adeje tenerife. The zip has broken what can I do.

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