[Resolved] Gunaji Enterprises — Cheating in sale of the product | |||
Complaint about purchase of A/c model of Onida which was duplicated and also very poor performance of the machine. Several Telephonic reminders also were not helpful in this matter. Our whole matter is described below letter to dealer and company which also has not responded . Dear Sir, I have purchased above Onida split A/c from M/s Gunaji Enterprises, Borivali (East) Mumbai-400080 vith their order no- 8049 dated 29/3/2012. I would like to bring to your kind notice that performance of above A/C is not satisfactory in regards to cooling effect is not proper. After repeated requests to M/s Gunaji Enterprises, Thier engineer had visited after three weeks and had checked the condition of A/C, but still the cooling is not proper, moreover sales executives of M/s Gunaji Enterprises had agreed to enter five years comprehensive maintenance contract free of cost. In view of the above i request you to depute your engineer to check the installation & performanc e of this unit and rectify the defect. Also confirm that during warranty period who will provide the service ie. M/s MIRC Electronics Ltd or M/s Gunaji Enterprises. My address is as follows Flat Mo-303, Dani Rashmi Apt 67, Gokhale Rd Dahanukar Wadi Kandivali (West) Mumbai-400067 My contact Number - [protected]. Kind Attn- Mr Pradeep Gunaji/ Mr Sairaj Gunaji Please be informed about five year comprehensive maintenance contract has not been received till date as agreed by your executive Mr Rajan Apraj. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
I have purchased gunaji brand gas geysar on 3rd of june, 2014 and on 15th june it stopped heating water, still temperature indication and on indicater were showing.When contacted salesman and customer service department, nobody gave proper response, only my complaint registered. My complaint was attended after three days by your service person, who said only problem is that the batteries are discharged without replacing the batteries and left the place.After this no one from your customer service dept or salesman called me back to take feedback .When i called customer service, they agreed to change discharged batteries with new one i. e.march 2014 batch nippo cell but till today that is 20th june, 2014 no one has turned up. Pl. look in to this matter. Sanjay Warang Vashi, Navimumbai Mob;[protected]
I have also been cheated by this Gunaji. I purchased a kent water filter from them. Later on they pestered us to buy the AMC.
At the time of buying Amc their salesman said the AMC includes replacment of filter once in a year. However after few months when we ask them to replace the filter they are denying that and saying that will cost extra money.
We have been cheated by them.
I will never buy anything from them in future.
Please avoid the scamers.
At the time of buying Amc their salesman said the AMC includes replacment of filter once in a year. However after few months when we ask them to replace the filter they are denying that and saying that will cost extra money.
We have been cheated by them.
I will never buy anything from them in future.
Please avoid the scamers.
Hii
I have purchased gas Gyser from Gunaji enterprises and there was a problem with Gyser after 5 month
I called mr. Gunaji for the same he promised me for sending technician next day and I waited till next day
And next day I have called again mr. Gunaji for same he said he has already sent a technician but in the evening
I received a call from one of their executive and she said that no technician available today.
After that I tried calling mr. Gunaji but he did received my calls
Please note all customers do not purchase any product from them.
Also they cheated my friend for Gyser that they said your dad has told them for
Installing Gyser n after when his dad come back from job his dad was surprised .
Finally his dad told them to remove all installation then Mr. Gunaji called them
For negotiating price.
I have purchased gas Gyser from Gunaji enterprises and there was a problem with Gyser after 5 month
I called mr. Gunaji for the same he promised me for sending technician next day and I waited till next day
And next day I have called again mr. Gunaji for same he said he has already sent a technician but in the evening
I received a call from one of their executive and she said that no technician available today.
After that I tried calling mr. Gunaji but he did received my calls
Please note all customers do not purchase any product from them.
Also they cheated my friend for Gyser that they said your dad has told them for
Installing Gyser n after when his dad come back from job his dad was surprised .
Finally his dad told them to remove all installation then Mr. Gunaji called them
For negotiating price.
Dear Sir,
I have made a three year comprehensive maintenance contract for Gas geyser with your co. for Rs. 2000/= for the period from 26/09/2014 To 26/09/2017 vide contract form No. 2428 (first digit not seen properly) dt. 26/9/2014 through your representative Mr. sunil.
It is regretted that till today no has carried out our regular servicing from your end. On and above on 6th Sept. 2014, one lady representative from your office has asked for doing new AMC. It means you are not doing any amount of servicing with advance money.It is really ridiculous. Now we came to known your facts hence I request you pl. refund my amount Rs. 2000/= with one year 18 % interest immediately. Failure to force me proceed in consumer forum court for justice. This may pl. be noted.
This co. is not at all suitable for any rating, hence I am I am giving ( - ) rating.
Thanks !!!
T.P.Nayak
I have made a three year comprehensive maintenance contract for Gas geyser with your co. for Rs. 2000/= for the period from 26/09/2014 To 26/09/2017 vide contract form No. 2428 (first digit not seen properly) dt. 26/9/2014 through your representative Mr. sunil.
It is regretted that till today no has carried out our regular servicing from your end. On and above on 6th Sept. 2014, one lady representative from your office has asked for doing new AMC. It means you are not doing any amount of servicing with advance money.It is really ridiculous. Now we came to known your facts hence I request you pl. refund my amount Rs. 2000/= with one year 18 % interest immediately. Failure to force me proceed in consumer forum court for justice. This may pl. be noted.
This co. is not at all suitable for any rating, hence I am I am giving ( - ) rating.
Thanks !!!
T.P.Nayak
Hi Frens
I have purchased gas Geyser AMC from Gunaji enterprises and there was a problem with Geyser after 3 month
I called Mr. Pradeep for the same he promised me for sending technician next day and I waited till next day
And next day I have called again Mr. Pradeep ([protected]) for same he said he will sent a technician but in the evening
I received a call from Mr. Shantaram ([protected]) of their executive and he said that one of his technicians will come in two hour today.
After that I tried calling Mr. Pradeep / Mr. Shantaram but he did receive my calls.
This is really pathetic services consumers forum please take neassary action against this enterprises so some else will not face same consequences.
Thanks
Shilwant
I have purchased gas Geyser AMC from Gunaji enterprises and there was a problem with Geyser after 3 month
I called Mr. Pradeep for the same he promised me for sending technician next day and I waited till next day
And next day I have called again Mr. Pradeep ([protected]) for same he said he will sent a technician but in the evening
I received a call from Mr. Shantaram ([protected]) of their executive and he said that one of his technicians will come in two hour today.
After that I tried calling Mr. Pradeep / Mr. Shantaram but he did receive my calls.
This is really pathetic services consumers forum please take neassary action against this enterprises so some else will not face same consequences.
Thanks
Shilwant
very poor and disgusting service for ac maintenance by m/s gunaji whih sublets contract to third party and pay no heed to customer complaints and not receiving calls dont ever go for gunaji products
I had purchased a Gunaji Gas Geyser in 2014, within one month loud noises started coming from the geyser even when not in use.Despite several complaints the fault has not been rectified. The people from the firm then started phoning me and telling me to take a three years warranty. Accordingly I took a three years warranty on 24/10/15. The saleman told me that the parts would be replaced on Monday.Till today no one has come despite the Cheque for Rs.3000 having being cleared in the name of M/s Sai Services.
Despite several phone calls to the land lines as stated on the bill and to mobile [protected] nothing has been done and no person has visited my residence.
The modus operandi of the persons who receive the call will be to plead ignorance and then say sorry and they will tell you that next day the technician will visit your place. No one will ever come.
My advice is not to trust the said company or its salemen who are trained to fool the public. Not one promise will be kept. Can any one tell me who is the owner of Sai Services located in Prema Niwas, Kasturba Cross Road No.7, Borivli E, Mumbai -66, Tel No. 28084066/28084065.
If there is negative rating then this company needs to be given -100.
A.M.Sodder
Despite several phone calls to the land lines as stated on the bill and to mobile [protected] nothing has been done and no person has visited my residence.
The modus operandi of the persons who receive the call will be to plead ignorance and then say sorry and they will tell you that next day the technician will visit your place. No one will ever come.
My advice is not to trust the said company or its salemen who are trained to fool the public. Not one promise will be kept. Can any one tell me who is the owner of Sai Services located in Prema Niwas, Kasturba Cross Road No.7, Borivli E, Mumbai -66, Tel No. 28084066/28084065.
If there is negative rating then this company needs to be given -100.
A.M.Sodder
Dear Sir,
I have purchased three years comprehensive AMC contract with unlimited visits for Gas Geyser with Sai Services.
Amount Paid: 3200/-
Period of contract: 25 December 2015 TO 24 December 2018
Contract No.: 2005
I am following at your call desk for a Month with Ms. Sonali. She is promising every time that service person will visit next day. But till today no one has turned up. Very pathetic service.
It seems Gunaji Enterprises Or Sai Services are not able to provide service. Hence I hereby request you to refund my AMC amount with interest @ 21% interest.
I have purchased three years comprehensive AMC contract with unlimited visits for Gas Geyser with Sai Services.
Amount Paid: 3200/-
Period of contract: 25 December 2015 TO 24 December 2018
Contract No.: 2005
I am following at your call desk for a Month with Ms. Sonali. She is promising every time that service person will visit next day. But till today no one has turned up. Very pathetic service.
It seems Gunaji Enterprises Or Sai Services are not able to provide service. Hence I hereby request you to refund my AMC amount with interest @ 21% interest.
I have purchase chimney on 9 May 2012, from 1st day after installation i have found exhaust air passing from top, not from pvc pipe ducting.
I have already talked with sales executive and manager but not respond promptly.
Pl do needful.
My address -
ANIL C Chavan
7/ Ankur building, S N Road,
Mulund ( west ).
Mumbai 400080.
Mobile no - [protected].