[Resolved]  Hathway — Internet connection by Hathway

Frustrating Company to work with - no customer service, all their customer service know is to tell "we will get back in half hour" and they just do not get back - Horrible Horrible Horrible .
My connection was taken on Jan 15th and it hardly worked for 2 weeks, last 3 weeks it has been down and I have made more than Rs.1000/= worth calls to them with no response /action to make it work. Very prompt in collecting the cheque in advance for 3 months
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Aug 13, 2020
Complaint marked as Resolved 
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I fully agree. There is no customer service and the internet service is absolutely poor. I think, with so many dissatified cliets, we can all get together and take Hathway to cosumer forum and demand a full refund. Force them to act, or shut them down ...
Dear All
I agree all of you, they never pickup their phones, even their customer care no is froud no.
We want to disconnect hathway internet connection because we are not satisfied to your services
connection not working properly we fed up with this
I fully agree with the comments. One of the horrifying service providers. 80% of times their connections are down. People attending complaints are just not knowing what to do? Attitudes of all the employees towards costomers is very shocking. I have been duped by this company by taking full year's subscription. Now I have no option but to live in frustration.
Hathway new conn. 06.07.09 and next 2 month shifftig new adders date.20.10.09 to 11.03.10 not shifftig mr.paresh & dhamesh bhai 100 time mobile cont.
50 time customer service 1000/- cash transfar fee cash paid
india pool service hathway payment not refund & not shiffting, hathway is very poor internet service
my id raghavrajesh
Rajesh Relan
[protected]
this hathway really suks cock, and all of dem working der r mother fukers, some 1 from company cheated us and took rs 1400 per month for 256kbps unlimed plan and later we realised dat that plan existed for rs 456 only, wtf who was dat son of a [censored].and the connection disconnects after 9 pm daily. some 1 shld put a stop this [censored] fraud company

hathway internet service provider — no proper connection

I am having your hathway connection and my Account No. is 101156 in the name of Anil Castelino and is located at Ambika Nagar, J.N. Road, Mulund (West) Mumbai - 400 080 - I wish to bring to your kind information that from the month of January, 2010 my internet connection is not working properly and this has been brought to your notice by complaining umpteen times but there is no concrete action taken from your side. I would like to know when this connection will be rectified and if it is not possible, kindly revert so that I can go to the media and publish the wonderful service provider HATHWAY is.

If it is not possible to rectify the complaint then kindly return the money that I have deposited with you to set things right as there are so many other good interenet service providers in this city.

Thanks and pl. revert on my email [protected]@yahoo.com immediately.

Irene
What they say is correct. Hathway is the best interNET provider in the world. Only the difference is that we are not able to connect whenever we want to. Because we would have given the money before hand, for prepaid connection, our money goes missing. Hathway is heaven on earth for the user. Only the difference is that users have to struggle to get connected. LONG LIVE HATHWAY.
I Want to change my plan to 384 kbps.
My Plan is 256 kbps regular blast & . I Did not got my last payment message. The connections goes down always i have already informed to u.
My Hathway account no. is 466265. From last 3 days My lan connection is unplugged i have called the customer service no. but they are not bother to do the needful. I hope i will get an immediate response on this.




Thanks & Regards,
Santosh Chenenti
frequent disconnection has made an headache and i am cursing myself for taking this connection
Hi, this is Shashank Keshav Malavade from Pune Maharashtra. Right now i don't have my Customer number. I m using ur Broadband service since last year. But since last two months, the service is very slow, n disturbing while operating. I m having ur Karve rd office number but nobody is picking up that, n not replying yet. please rectify the problem...

thanking you
Myself, Shashank Keshav Malavade, from Pune, Area- Kothrud Rambaug Colony.

Sir/Madam, I am not able to work with my Internet facility due to VERY BAD AND IRREGULAR CONNECTIVITY. Nobody taking care of it, as i have already made complaint about this in the last week.

Please reply me on [protected]@gmail.com

I can't attached any document, speed is too bad...

Rectify this early possible...

Shashank...
not respond
It's better don't go for HATHWAY INTERNET SERVICE. Charged Rs. 1650 for 512 kbps and they told its unlimited for first 3 months and waived off installation charges of Rs. 500.

For the 1st week it went on complaining about the download speed which I got hardly 50 kbps for 512 speed.
After a week I'e recieved a msg saying u've reached this months download limit which is of 10gb, now we r reducing ur speed to 256 kbps.

This is real ...

Don't ever think of HATHWAY
This company is looting the people in broad day light. I have tht worst experience with this company. My internet bills soar upto Rs 2000 p.m. without any proper speed and I have switched over to Tata Indicom only for Rs 900 p.m with much better speed. But still Hathway are sending their bills every month even after my repeated mails to them to close my conection.
This is so true.Prompt in sending reminders for payment.their billing is absolutely ridiculous.I was billed 533 mb for dwnldng 3 videos of about 5 to 10 minutes each.I wonder what would happen if I were to watch a full movie.The day the payment was made connectivity becomes slow or nil.
i have hathway connection i download 10 gb then my speed is half i call customer care he say that your download is uptill 10 so your speed is half they say pay some charges then you got better speed home net system is better then hathway
Hathway's billing sectioon phones are not attended properly. I made 5 calls today i.e. 20th June 2011, but heard only recorded messages saying "our executive will attend your call very soon." This message repeated many times, but no body attended my calls. I make advance payment for 3 months. This time it
is due in this week. I hope some one from Hathway will come to collect the money. Or Hathway may stop
to provide internet service to me as they did it in March this year. Reason? They did not collect the money
in time.

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