[Resolved] Hathway Internet — Sending the bills even after closing the account | |
Hi sir, This is sriram reddy from Hyderabad. I've sent the account close mail on Sunday, 29 June, 2008 6:36 AM. One of their customer service rep told me to do like this when I contacted them. I've removed the cable from my computer after 2 days and applied for Reliance. After 2 to 3 days, I've again contacted them and asked why they didn't close my account. The customer service rep told that she is going to update the complaint. I asked for the complaint number. Complaint number: 1593930 On December 13, 2008, again I got an sms from them to my mobile, saying my bill amount due is Rs.4385.75. This is so frustrating. I asked them to close the account and filed a complaint to close it 5 months ago. Still I'm getting the bills. Why should I pay for which I didn't use... Pls look into this issue... But still I'm getting the bills from them. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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same here, i have disconnected the connection in month of november 2009, and till to date more than 3 months, i am still getting the bills from these hathway. the call center guys are soo rude that, they don't even bother to call you nor even try to resolve the issue. please let me now what did you do to resolve this issue
Regards
-Ravi