[Resolved]  Hathway Internet — excellent poor service

Hi I have taken Hathway connect during 2007 seven days after that they installed and connection gone in same night after that there is no response to my surprise they followed me and renewed in dec 2008 after one year and three months ( kaya customer service ) after giving false promises

they have an excellent poor customer service who will have repeated answers

Connection down in your area
wires are stolen we have raised police complaint
your account has been transfered to renewal department

and lot more to say awsome liars available ther

they have a head of service by name Udhayanidhi whose mobile no is [protected] will give you mobile no if you call him half the time he will talk like drunkard fellow

I would suggest no one in my life time of taking hathway connection in chennai city

Regards
kumar
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hathway Internet — very poor service

complent no-5029048 is not resolved still but your hathway engineer had shown its as solved and left its as unsolved.
i gave continue calls for6 days an after 6th day they gave me new complent no- 5045028.
the reson behind this would be 2 missguide the higher authority ant to show that they are working and solving the problems withing 2 -3 days which is not true.
today is a 7th day and my internet is working in make and break situation.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information