[Resolved]  Hathway Internet — horrible internet service

Hi,

i have been using my internet service from hathway internet for almost 2 years now .
this particular complaint i made is in regards to the horrible connectivity i get using the internet service that this company provides .
i have been using their service from a long time , and now all of a sudden from past 5-6 months , their problems are increasing as days pass . they have all sorts of problems server crashes , server problems , server maintenance , server downtime
their customer care executives are dumb as hell , they are like the perfect sitting ova there !
i happened to use their service , for a decent 1 mbps connection they charge me 1200 rs , which by far isnt less or affordable much as today many ISPs provide this at a cheaper price . the good thing that kept me to hathway internet was that their downlaods on sundays arent counted , u can download to u r free will as much as u want
from past 1-2 months , unfortunately this isnt happening , i am nt even getting a promised speed of like 80% of 1mbps , i m merely getting a surfing speed of 0.11 mbps and downlaod speed , well don't ask , its worst than a dial up connection !
also many a times the login facility of hathway doesn't work well , u get stuck on the screen for minutes with out any reason
this is by far the most crappiest internet connection i ever had , i have been using home internet from past 7 yrs now ! this is the master of all in providing u , no wait , not providing u , it is the master of all in fooling you after you take a internet connection , i made this complaint , and the site took a whooping 8 seconds to open , imagine the horrendous download speeds now
my personal recommendation : stay away from hathway as much as u can , even if they happen to give u attractive schemes , forget it , half the days of the month the service doesnt work , rest of the days , it works but at the worst speeds , i stay in pune and i have many other ISPs available for an option over here , time to switch ! hathway , please close down your service u are nothing but the most ISP in the whole country !
i have no words to describe how much conned i m feeling right now , i had my patience whenever they gave excuses i listened to them and gave a chance , but its over now , i cant resist this BS anymore ! from past 5-6 months i have just been promised of a decent speed , and in the end , it still is the same , and to top it all they charge 1200 rs ,
please any one reading this , never ever take an internet connection from hathway no matter where u stay , try BSNL , airtel or other services
thank you consumer complaints fro providing a platform to voice our problems !