[Resolved] Hathway Internet — Poor Internet Speed and service

Prasad

from Pune, Maharashtra

Address:

Maharashtra

I have a Hathway Internet connection (at Kothrud, Pune).
Its with unlimited download/upload with good speed assurance.
The salesman told me that you can watch movies on internet without any problems, no breaks, fast buffering etc. In reality, I'm getting 6 to 8 kbps download speed. Watching YouTube videos on this internet is a frustrating experience.

When I called the salesman, he clearly told that it was the way they asked to talk to customers. Today Internet is not working. When I called him, after first ring he switched off his mobile. So, this is the quality service experience.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

darshanc

from Bengaluru, Karnataka

The internet speed is very slow nd my internet plan is 512mbps nd d speed tat it runs is on 100 nd d connection is always in available which make me disappointed with d service its often out of connection nd each time i call the service provider d call is always answered in by d recorded msg nd till date these problems hav not been solved nd i hav plannned 2 2 airtel nd i hav started 2 advice my relatives not 2 tak this connection coz of its poor speed nd serivce it has 2 improve a lot.. :(