[Resolved] HDFC Bank Bank Credit Card — FRAUD ONLINE TRANSACTION | |
To, Date :- 6/4/09 The Manager Grievance HDFC Bank Card Division PO Box No.8654 Thiruvanmiyur P.O. Chennai – 600041 Sub:- Credit Card No. [protected] Dispute Dear Sir/Madam Reference of my letter dated 6/2/09 and 16/3/09 regarding dispute of my Credit Card No. [protected]. Today I talked to your customer care with shilpi & priyanka they told me that the case is resolved and finally declared that the payment responsibility is your then I am totally surprise to listen her words. Then I Talked to your executive again and they told me that you have to re-submit the dispute form in our drop box/mail. In this regards I want to say that if I put a complaint to you on same date when the transaction held so why the liability is mine and if it is mine so please provide me the telephone no with address which payment has been made if you will not provide me any detail then I will not pay a single money of that transaction. And I am launching the complained against the bank and fraudulent person who use my card online. One think I am also write your bank not cooperate with me for find the fraud person who did this job. This is done after my card renewal so it is possible your bank security is not safe and sound so please take necessary action against this case. Thanks & regards, Ravi Chauhan [protected] CC :- RBI Copy Encl.:- Previous Letter dated 16/3/09 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
7th Nov, 2009.
TO.,
The Manager (Credit Card Dept.)
HDFC BANK.
Ahmedabad.
Reg : Activate of Credit Carde
No: [protected].
of Mr. Jignesh Raval
Dear Sir,
With reference to above, I would like to inform you that at present I am Credit card holder of your bank. My credit card facility is deactivate at your side due to payment dues I was already paid of Rs, 4000/- on dated 20/05/2009. For the month of May’09, June’09, Aug’09, Sep’09 I did not get any bill and last October month i got the bill with charged of Rs, 2300/-, This is fully cheating with costomer. I always tried to communicate with customer care but I did not get satisfaction answer. This is shameless things I have a name of persons in past I talk in costomer care. so I decided to go consumer care and complained of this type of activity and also I lost my prestige in the market due to pending payment instead of I was paid. I have enough data to go this way.
Thanking you,
Your faithfully,
(Jignesh M Raval)
TO.,
The Manager (Credit Card Dept.)
HDFC BANK.
Ahmedabad.
Reg : Activate of Credit Carde
No: [protected].
of Mr. Jignesh Raval
Dear Sir,
With reference to above, I would like to inform you that at present I am Credit card holder of your bank. My credit card facility is deactivate at your side due to payment dues I was already paid of Rs, 4000/- on dated 20/05/2009. For the month of May’09, June’09, Aug’09, Sep’09 I did not get any bill and last October month i got the bill with charged of Rs, 2300/-, This is fully cheating with costomer. I always tried to communicate with customer care but I did not get satisfaction answer. This is shameless things I have a name of persons in past I talk in costomer care. so I decided to go consumer care and complained of this type of activity and also I lost my prestige in the market due to pending payment instead of I was paid. I have enough data to go this way.
Thanking you,
Your faithfully,
(Jignesh M Raval)
Kanaiyala Vadilal Nagar
412, Mahalaxmi Complex,
Gheekanta road.
Ahmedabad-380001.
card no: [protected]
Which transaction done by EFFORT BPO LTD.on 6 January 2010
was not done by us. so, plz Cancel that transaction and payment transaction
reverse to us. Today I Receive your Bank massage for the detail of Dispute transaction.
So, I send this latter second time. Plz. Note That my request No [protected] dated
6 January 2010.
Date : 13 January 2010.
412, Mahalaxmi Complex,
Gheekanta road.
Ahmedabad-380001.
card no: [protected]
Which transaction done by EFFORT BPO LTD.on 6 January 2010
was not done by us. so, plz Cancel that transaction and payment transaction
reverse to us. Today I Receive your Bank massage for the detail of Dispute transaction.
So, I send this latter second time. Plz. Note That my request No [protected] dated
6 January 2010.
Date : 13 January 2010.
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i have a creditcard (no.[protected]).being a jobless i could not depositeted my payment to the bank timely.then they are continuously threathing me to murder me & kidnap of my wife.
when i requested not to do so they abuesed me a lot from this no.( [protected] from Lucknow named Mr.Ankur, [protected], Mr.vivek Kapoor from Lucknow).I don't know their actual name but they told me the same.
they also came my home & threatned my mother & my wife after this being a old lady she could not tolreated & fell ill till now.
so I declared that if any wrong will happened with me & my family the HDFC CREDIT CARD DEPARTMENT will fully reasponse for this specially Mr.Ankur & Mr. Vivek Kumar.
So kindly do support to safe my life.